Hotel Puerto Canteras in Santa Catalina Park offers a comfy base for exploration. Enjoy regional cuisine at the Captain restaurant, cocktails at the bar, free in-room WiFi, and concierge services to discover local attractions effortlessly.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 6.50 to 8.00 per person
Airport shuttle fee: EUR 37.00 per vehicle
Self parking fee: EUR 13.00 per day
Rollaway bed fee: EUR 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Frequently asked questions
Is Hotel Puerto Canteras pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 13.00 per day.
What time is check-in at Hotel Puerto Canteras?
Check-in begins at 2:00 PM.
What time is check-out at Hotel Puerto Canteras?
Check-out is at noon.
Does Hotel Puerto Canteras provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of EUR 37.00 per vehicle applies.
Where is Hotel Puerto Canteras located?
Situated near the beach, this hotel is within a 10-minute walk of La Luz Castle and Las Canteras Beach. Port of Las Palmas is 1.3 mi (2.1 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.4
Location
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 44 out of 155 reviews
10 - Excellent
44
Rating 8 - Good. 73 out of 155 reviews
8 - Good
73
Rating 6 - Okay. 24 out of 155 reviews
6 - Okay
24
Rating 4 - Poor. 9 out of 155 reviews
4 - Poor
9
Rating 2 - Terrible. 5 out of 155 reviews
2 - Terrible
5
Reviews
Verified
8/10 Good
Verified traveler
Jul 24, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
El buffet se puede mejorar... La red Wi-Fi también
Good quality hotel in great location, juzst mins by walk from Santa Catalina and Las Canteras. Stuff very friendly. Fast checking. Room clea nad good tandard. Very fast wifi.
I'm sure I will back here.
Siempre que voy a las Palmas me hospedo en este hotel. Excelente estado de las instalaciones, tranquilo, moderno y todo funciona a la perfección como por ejemplo el aire acondicionado o el wifi.
Lo mejor el trato del personal, son excelentes.
Siisti pieni hotelli, raihallinen sijainti. Aamupala vaatimaton.
Sirpa
Verified
6/10 Okay
Verified traveler
Mar 5, 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Zentrale Lage
Sehr hellhöriges Hotel. Die Betten rutschen von der Wand weg und werden dann von verschiedenen Leuten wieder mit voller Lautstärke an die Wände geschoben. Vom Nachbarzimmer versteht man jedes Wort.
Es un hotel muy cómodo i limpio además del persona
Recomiendo este hotel por lo bueno que están sus instalaciones i el gran personal que tiene.
Verified traveler
Stayed 1 night in Jan 2018
Verified
6/10 Okay
Verified traveler
Jan 7, 2018
Liked: Room comfort
Mejor comer fuera para ver la Isla
Sitio "bajo" pero con tiendas
Verified traveler
Stayed 3 nights in Jan 2018
Verified
4/10 Poor
Verified traveler
Jan 4, 2018
Disliked: Property conditions & facilities
Servizio di ristorazione orribile
Abbiamo soggiornato dal 29/12 al 3/01. Le camere sono di recente ristrutturazione e rispondenti ad un hotel 3 stelle.
Il servizio di colazione e cena (abbiamo optato per la mezza pensione) è impressionante: piatti e bicchieri sporchi, ma proprio sporchi: sembravano solo risciacquati, con avanzi di cibo attaccati ai piatti e rossetto sui bicchieri. La qualità dei cibi era scarsissima, così come la loro varietà. Come detto, avevamo optato per la mezza pensione, ma dopo la prima cena e la prima colazione, abbiamo desistito e ci siamo rivolti altrove.
Il personale di reception è comunque disponibile.
Concludendo, va bene per il solo pernottamento.
Per chi intende andarci in estate, si trova a soli 10 minuti a piedi dalla spiaggia
Verified traveler
Stayed 5 nights in Dec 2017
Verified
8/10 Good
Verified traveler
Jan 4, 2018
Liked: Cleanliness, staff & service, room comfort
Prettig verblijf gehad
Was goed bevallen erg vriendelijk personeel
Kamer is prima en de ligging was ook prima gezellige buurt :)
Great Hotel not far from anywhere, easy walk to everywhere.
Even left us a fruit and cake basket in the room. Lovely gesture.
The shower & the huge bed was fantastic.
Steve
Stayed 1 night in Dec 2017
Verified
6/10 Okay
Lola
Nov 29, 2017
Liked: Cleanliness, staff & service
La habitación no tenía nevera y parece que estas en la calle mucho ruido