"The hotel is in a great location, walkable to town center. The rooms were beautiful and although our room did not get tidied on one of our evenings, it was completely understandable given the fact that care and attention was in abundance in all other areas. Sincere thanks to Barbara at the lobby bar for her kindness and suggestions of must eat local places. We will miss her graciousness and smiles. The management staff here is wonderful and really care about each guest, willing and ready to help in anyway possible.
They have a wonderful rooftop bar called Seen. Highly suggest making reservations and enjoy great drinks and views. We had the opportunity to have a drink during the late afternoon but were unfortunately unable to re enter after our dinner. I assumed as hotel guests and according to the afternoon waitress, we would be welcomed to return in evening without reservations. Again, a misunderstanding and/or miscommunication of information. All in all, when we return to Lisbon, we would highly consider staying again. Looking forward to staying our way at the Tivoli Villamore in Faro in a couple of days!!"
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