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"Staff was great upon check in, my kids loved the fresh cookies! Room was very clean! "

"absolutely love TownePlace Suites by Marriott. The hotel feels modern, comfortable, and thoughtfully designed, with a level of attention to detail that truly stands out. I especially appreciated their ADA accommodations, including rooms for guests who are hard of hearing, which reflects a genuine consideration for accessibility and inclusion. During a previous stay at another location, the staff went above and beyond by proactively replacing a couch in my room simply because it had a small tear—something that genuinely impressed me. That kind of care is rare and speaks volumes about their standards. I stayed at this particular location after missing a flight, and it turned a stressful situation into a comfortable and positive experience. I would absolutely stay here again and highly recommend it. "

"Every member of staff we interacted with were very kind and helpful ! Room was clean as well."

"Was nice comfortable only thing was the little kids running around. Should have kept them on 1st floor by pool.. floors were a wet mess parents should have to accompany them to pool area didn't see 1 parent. Breakfast was nice but if you plan on eating get there an hr prior to them shutting it down they stick to the time 110% lady and her daughters came down at 1min after and lady had everything locked up hey but she asked if they would like a banana. Lol"

"The room was excellent. Good location. Kind staff."

"All the above "

"Good"

"very clean, very friendly. would book again"

"GORGEOUS rooms, dining, and lobby areas. The restaurant (Kindred) was the best meal I've had in years. Every member of staff we interacted with was so wonderful and friendly. I will never stay anywhere else in Lansing when we visit now, this place was absolutely perfect! "