Alpin Chalet am Burgsee is perfect for families exploring the Alps. The Am Burgsee Spa offers relaxation after skiing (passes and storage included). Kids love the outdoor playground and indoor arcade, while parents enjoy the on-site hair salon and high-speed WiFi.
Ladis is home to this aparthotel. Landeck Castle and Fasnacht House are cultural highlights, and some of the area's attractions include Summer Funpark Fiss and Fisser Flitzer. Traveling with kids? Consider Familien Coaster Schneisenfeger and Mini Fundus. Enjoy the area's slopes with cross-country skiing, snowboarding, and skiing lessons, and don't miss out on the sledding. Visit our Ladis travel guide
Upscale family-friendly aparthotel near Serfaus-Fiss-Ladis
At Alpin Chalet am Burgsee, you can look forward to a terrace, a firepit, and a garden. Skiers and snowboarders can spend time on the slopes at this aparthotel offering a free ski shuttle, ski passes, and ski storage. Indulge in some rest and relaxation at Am Burgsee Spa, the onsite spa. Enjoy the gym, as well as activities like fishing, ice skating, and snowshoeing. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a playground and a hair salon.
You'll also find perks like:
An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
Free self parking and valet parking
An outdoor tennis court, a roundtrip airport shuttle (surcharge), and an electric car charging station
Smoke-free premises, a bicycle cleaning area, and barbecue grills
Room features
All guestrooms at Alpin Chalet am Burgsee include thoughtful touches such as free international calls and heated floors, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
Heated floors, showers, and children's robes
32-inch flat-screen TVs with cable channels
Wardrobes/closets, heated floors, and eco-friendly cleaning products
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
Area shuttle (surcharge)
Free ski shuttle
Free self parking on site
Free valet parking on site
Family friendly
Bed rails
Children's games
Children's pool
Children's toys
High chair
Playground
Trampoline
Food and drink
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Microwave
Oven
Paper towels
Stovetop
Toaster
Dining
A bar/lounge
Snack bar/deli
Bedrooms
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Rollaway/extra bed: EUR 25 per day
Bathroom
Bathrobes
Children's robes
Free toiletries
Hair dryer
Heated bathroom floor
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Living spaces
Heated floor
Living room
Entertainment
32-inch flat-screen TV with cable channels
Outdoor areas
Charcoal grill
Firepit
Free firewood
Garden
Outdoor furniture
Picnic area
Terrace
Walkway to water
Laundry
Laundry facilities
Comfort
Heating
Pets
Pet friendly
Welcoming cats and dogs only
Fee: EUR 20 per pet per day
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (33 inch wide door)
Hand-held showerhead
Handrails in stairways (24 inches high)
Height-adjustable showerhead
Stair-free path to entrance
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Smoking not allowed
Services and conveniences
ATM
Blackout drapes
Electrical adapters
Free international calls
Free local calls
Hair salon
Housekeeping (on request)
Limited-hour front desk
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Things to do
Arcade/game room
Bicycle cleaning area
Bicycle parking
Bicycle tours
Children's pool
Fishing
Gym
Hiking/biking trails
Ice skating
Outdoor tennis court
Rock climbing
Ski passes
Ski storage
Snowshoeing
Bicycle rentals nearby
Mountain climbing nearby
Sledding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
16 units
4 floors
Bicycle parking
Built in 2018
Cleaning products are eco-friendly
Electric bike charging
Electric car charging station
Garden
Housekeeping (on request)
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by bank transfer and is due within 2 weeks from booking the reservation.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.70 per person, per night. This tax does not apply to children under 16 years of age.
Cleaning fee: EUR 110 per accommodation, per stay (varies per unit)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 200 per room (one-way)
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Housekeeping is available for an additional fee
Rollaway bed fee: EUR 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 4:00 PM to 8:00 PM
Guests under 14 years old are not allowed in the spa
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Frequently asked questions
Does Alpin Chalet am Burgsee have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 4:00 PM–8:00 PM.
Is Alpin Chalet am Burgsee pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Alpin Chalet am Burgsee?
Check-in start time: 2 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Alpin Chalet am Burgsee?
Check-out is at 10 AM.
Does Alpin Chalet am Burgsee provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 8:00 AM–6:00 PM on request. A fee of EUR 200 per room applies.
Where is Alpin Chalet am Burgsee located?
Conveniently located near the ski slopes, this Ladis aparthotel is within 2 mi (3 km) of Sonnenbahn Ladis-Fiss Cable Car and Serfaus-Fiss-Ladis and close to winter sports such as cross-country skiing and skiing lessons. Serfauser Sauser and Sonnen Ladis-Fiss Gondola are also within 3 mi (5 km).
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Reviews
Alpin Chalet am Burgsee Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.6
Location
10
Staff & service
9.8
Property conditions & facilities
Rating 10 - Excellent. 8 out of 9 reviews
10 - Excellent
8
Rating 8 - Good. 1 out of 9 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 9 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Carine
Aug 19, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ontzettend schoon appartement en van alle gemakken voorzien. De spa en het zwembad zijn buitengewoon luxe. De omgeving is schitterend, rustieker en rustiger dan Fiss en Serfaus. Zeer kindvriendelijk allemaal.
Carine
Stayed 7 nights in Aug 2023
Verified
10/10 Excellent
Brian
Aug 27, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Grote, ruime en zeer nette appartementen. Goede service.
Mooie locatie
Okolica i obsługa Super. Miejsce na prawdziwy wypoczynek. Byliśmy tylko tydzień ale już dokonaliśmy rezerwacji na przyszły rok. Cisza i spokój blisko do kolejki górskiej. Dobre miejsce na górskie wypady. Sama miejscowość też super jest miejsce na dłuższe i krótsze spacery.