Lama Hotels

"I had a very good experience at the hotel. The staff were delightful and quick to help. My room was well equipped for a business visit with good working space and wifi, as well as being comfortable, quiet and had a great view towards the beach and sea. I used the gym, ate breakfast and had coffee from the coffee bar - all very acceptable. It has my recommendation"

"Reception staff ok . Room clean was ok . But not that upgraded Needs renovation. Staff behaviour was ok. "

"Room furniture, TV"

"Nice Staff …"

"It was a wonderful experience overall. The staff were very kind, the food was excellent (though expensive, which we expected for Cox’s Bazar), and we appreciated the free car service. We also didn’t face any hidden charges. However, we had one concerning incident during housekeeping. On the second day, my wife left her foundation makeup on the table before we went to the beach. When we returned, the room had been cleaned and some items had clearly been moved around. The foundation box was missing. We are not accusing anyone we don’t have proof of theft but the item went missing from a locked room and only after housekeeping, which was upsetting and confusing (especially since other more expensive items were left untouched). We hope management takes this seriously and improves housekeeping accountability so future guests don’t face the same issue. Overall, we had a great stay, but this incident left a bad impression."

"I was shown 2 switches one for DO NOT DISTURB and Other for ROOM CLEANING, shoud i need any i should turn the switch on. I did not turn any of them on, as i came back from outside i found my bed was done up and realised some one has been into the room. As i was not expecting anyone to come in to the room while i was out, i had left all my belonings in the room scatterd. I felt my privacy had been invaded so i told the reception staff and he said i should have put the do not disturd switch on if i did not want the room cleaning. I was not satisfied with the management answer and service."

"Room was spotless and the staff were awesome Nice spa"