Hotels with Spa in Lakeland - Winter Haven, Florida

"Price was great, friendly service, everything was super clean. Very happy with our stay! "

"Everything is fantastic - definitely recommend!! "

"It was a disaster. Parking was nonexistent, our key cards would rabdomly stop working and they had to keep sending someone. They didnt send room service, and when i called about it tried to tell me "someone should have come a few days ago". When i told them nobody came she said "well theres nothing i can do about that, i can just send you some towels". What?? The smoke alarm went off one night in the middle of the night and when i called to get help (it wouldnt stop even after we took betteries out) - he didnt even listen to me. He put me on hold as soon as he picked up, and never answered again. I tried calling a few more times over the next half hour but he was sending me straight to hold. It was insane. For the amount i paid for this place it was a disaster. Ive had better experiences at motels."

"Pool was clean and bathrooms clean. Pool staff friendly and there was plenty of seating. No hot tubs, but pools are heated. The space inside the 3 bedroom was fantastic. We loved units initially due to terrible urine smell from someone having pets in prior stay. They accommodated accordingly. "

"This place is definitely the way to go."

"Yes"

"Property is beautiful but way to spread apart! They do have shuttles but just wasn’t for me! "

"It was okay.. I wouldn’t stay again. Our room was extremely outdated with carpet flooring and just felt meh. The check in process was ridiculous as they valet your car we watched the valet drivers backing into other vehicles and damaging them. "

"Staff were a true highlight. Liam at the front desk was remarkable — attentive and genuinely supportive throughout our stay. Bryan at the bar was equally amazing. Have patience during complimentary happy hour; you can grab your drink and return if you do not get a seat at the bar. Room requests were handled quickly and without hassle. Pet-Friendly: Very accommodating. We were near the elevator which made taking our pup out easy, but Buildings C & D sit closest to the trail and dog parks — definitely request those if you have a senior dog. Room: We stayed in the one-bedroom suite — a nice space, though showing its age. Kitchen, living area furniture, and shower hardware could use refinement. The shower handles detach easily (furthest left = off, right = hot). Request slippers — wood panel floors are hard to keep clean. Bed was firm and comfortable; request a comforter since the provided blanket is small. AC runs cool but felt stuffy — opening the balcony door at night helped. Amenities: The Wilson restaurant is great and easy. The pool is lovely during the day, but the party music and bright tree lights need to cut off around 8pm — music ran until 10:30pm, lights until 2:45am. Also: windows have no tint, so rooms are visible at night — be mindful on floors 1 and 2. Blackout curtains block your morning sun entirely & I hated having to use them. Would we return? Yes — but only when traveling with our dog, requesting Buildings C or D, and staying away from pool-facing rooms."