Boutique Hotels in Lakeland - Winter Haven, Florida

"Annoyed that when we arrived and checked in at 2:30 pm, we were told the room was ready, but we couldn't check in because a supervisor had not inspected the room yet. My wife and son waited 1.5 hours until they finally allowed us to get the room keys and go to the room at 4:00 pm. I can't imagine it would take more than 5-10 minutes for a supervisor to walk through and inspect the room. Then during the stay, there was a youth soccer tournament and the young kids took over the hotel, pool and amenities. When we advised the front desk at check out they advised they heard similar complaints from other guests, but offered nothing for the inconvenience."