Hotels near Lake of the Clouds

"Great stay"

"Yes"

"There was no free breakfast, which completely surprised me. That is usually a given these days. The room was a nice size and was well-appointed. There was no maid service because we were only staying two nights. That was also unexpected. We were looking forward to relaxing in the hot tub, but when we went in, a teenager with crocs on was in it, tons of thick foam, which was dirty as well. When we mentioned it at the front desk, we were told "that's just how it is," As someone who has traveled extensively, that is NOT how how tubs "just are." Finally, while we had a great customer service experience our first night (help with a frozen tv system, and getting extra towels), the next evening we had rude service. We were in a deaf-accessible room by chance and the bright door alarm lights came on. We couldn't figure out how to turn them off. A staff member came up and eventually figured out that it was one of the light switches we hadn't seen. He abruptly left, letting the door slam shut as we were still talking to him. Overall, not the quality experience I expect from the Courtyard brand. "

"It was fine conveniently located lots of parking "

"Window locks were broken, refrigerator was also broken, and so was the air conditioner. The shower rod was 2 seconds away from snapping off. Hair left in the shower, trash and ash on the bathroom floor. Wouldn’t recommend "

"Hotel is very dated, halls dark. Staff was nice. Suite layout was great. Biggest complaint was the strong smell of marijuana throughout the whole place. "

"Every time I visit my student at CMU this is where I stay. Love the staff and property. This last time there were a few flops. Pool was ice cold. The light in my room was burnt out and the heat was all over the place. I’ll stay again no questions asked. "

"Great staff. Beautiful pat of town. Worth the price to stay. "

"Im still waiting on my room refund our phone in our room was broken tv not working no pool "