Lake Lorraine Hotels

"In general staffs at front were nice and friendly both day and night shift. Especially I appreciate the attentive efforts of the bar manager Ms. Michelle. Ms. Michelle was outstanding and professional for the guests at resorts. But i noticed this resort has been changed in a bad way lately and even several "policies" at this place got more "strict" in an awkward way including the 250 dollar for deposit. Here and there not so much clean anymore especially the bottom of elevators. Dirty carpet on the bottom which gives the unpleasant atmosphere to the point of some kind of hinge and poor motel in the remote island. Oh my gosh...why the resort does not invest or make efforts for the basic facilities, I just wondered. And also amenities including the inconvenient to use the LID of shampoo and conditioner etc..let alone the poor quality of soap. Although we have been loyal for a few years in a row for this resort including this year and although we even PROUDLY brought our guests every spring or summer or even winter to THIS RESORT because we loved the spirit of staffs, facilities such as the beautiful pool and the deack board bar especially foremost the room with ocean view, but we did observe this resort has no the same philosophies as before. The african american female manager at front doesnt seem to appreciate the guests at all and doesnt say hello or give greetings to other waiting people to check in. IT TELLS A LOT."

"Yes"

"Yes awesome "

"This is a very beautiful and very expensive hotel. Everything costs extra. Want to park your car? 29.00 per day. There is an additional 49.00 per day resort fee.a glass if house wine is 18.00 and they include 20% service fee. Oh and its called a beach resort. Want a chair at the beach it will cost you 49.00 for half day. Hmmm. We had to have our refrigerator replaced because it didn't work, then the tv kept going out (not that we were watching it much but it didnt work when we did. The sensor on the balcony door was broken so sometimes we didn’t have a working thermostat because it thought the door was open. I did take advantage of the spa, and had a nice massage, chilled out in the lavender room with a glass of bubbly. Prices were high but expected , they also included a 20% service charge. The view from the balcony was beautiful. A little annoying to have the helicopter tours overhead. Beautiful sunset spot. Restaurant was ok , not great and again very expensive. There is a service charge and some sort if use charge for room service so a 16.00 salad costs over 40. There is free fresh brewed Starbucks coffee on every floor, i would suggest taking advantage of that. I will likely pick another hotel or resort when returning to the area. Overall beautiful and high end, and quite enjoyable. but not worth all the extra fees they charge. "

"Upon arrival 4:45pm our room wasn’t ready when check in is at 4pm. We ended up checking in later in the evening and we didn’t have any bedding for the sofa couch. All the staff was helpful but nothing above and beyond. The facility was decent and breakfast was good. Our shower curtain was old and water ran all over the floor. The kids enjoyed the pool and adults enjoyed the hot tub. It was a great location around everything we needed. We were there for a wedding. Beach was 10 mins mainly to find parking. Walmart 6 minutes if you forgot something. Plenty of food options and entertainment close by. "

"Nice area"

"Heated pool was nice! Love this place always super clean and staff is so friendly and helpful"

"No. Did not have breakfast. The top, room darkening shade would not open or close and was stuck 3/4 closed on day one. The room was dark and gloomy. My wife had to use a blanket (held up by draping over chairs) to provide a makeshift cover at night in order to keep passersby from seeing into the room. When maintenance opened it on day 2 of our visit, we still had to pull it down manually in order to close it at night. Since we were there only two days, this made for an unpleasant visit. "

"You have to drive about 7 minutes to get to the beach "