"This is the first time I've booked a hotel that "nagged" guests to leave early. I rented (2) rooms; one for me and one for my adult son. Our rooms were on the second floor, which we didn't mind at all. I'm unsure if there was an elevator, as the front desk person didn't specify. We tried to find one, with no luck, before hauling our luggage up via the stairs. Still, not a big deal.
I was awoken at 8:30 by a text message from the hotel asking when I planned to check out. Keep in mind, check-out is 11:00 a.m. I filled out the "check-out" survey with the link they provided, stating I would be checking at 11:00 a.m. We needed rest after a long journey, and another one ahead of us. At 10:00 a.m., there were loud, persistent knocks on my door. I opened the door to a housekeeping member asking when I would be leaving. Initially, I thought it was my son, as he was staying in the room next to mine.
I told the housekeeping member that I would be leaving in 20 minutes or so. He said, "That's fine. You still have an hour". Why did I submit my check-out time if it didn't matter to the staff?
I don't understand a hotel rushing people out, especially for the price. Quite disappointed and will choose other accommodations so I can relax while traveling through next time."