Family friendly Hotels in Lake Charles, Louisiana

"Long wait at check in. Our room type was switched. Front desk should be better run for this price caliber hotel."

"I had one of the worst hotel experiences at Golden Nugget Lake Charles. The staff was rude and unprofessional. I went to the swimming pool with my room key and towels, clearly a guest, but because I didn’t have my ID with me, they told me I shouldn’t be there. I have never felt so humiliated in my life. On top of that, the room lacked basic amenities like a microwave and freezer, which was very inconvenient. In contrast, I’ve had a much better experience at L’Auberge Casino Resort Lake Charles—the difference in service is night and day. After this experience, I would definitely choose L’Auberge over the Golden Nugget."

"Room was clean and basic nothing fancy but the location was great next to water and casinos staff was friendly breakfast was continental bagels toast waffles they try to serve one hot item like biscuits and gravy The parking was super easy and free"

"The Front Desk Lady is very nice. She always made me feel so welcome."

"Everything went well didn’t visit bar"

"Front desk was phenomenal & staff was very friendly. The breakfast was really good and the pool was nice. The pool area and front lobby/breakfast area was clean and up to date. The rooms need updating badly/ there was peeling paint in the tub and I did not feel like the surfaces in the room were cleaned. There was mold and years of dust all along the bathroom door. As a former Holiday inn express employee I expected more from the cleanliness of the rooms. I don’t think I would’ve wanted to stay longer than my 2 night stay. "

"Parking was bad very hard to get out in morning cars and trucks park behind by alley way to small areas to park "

"Room was dirty. Sheetrock was peeling off the walls. Cigarette burns on the counters. Shower had mildew build up. Beds were hard. Refrigerator had a weird smell. Hotel smelled like cigarettes. "

"Good"