Ladysmith Hotels

"Yes "

"Bed was very comfortable, bathroom vanity and faucet were new. Tub/shower combo was old and not in the best condition. Staff was outstanding. Breakfast was not that great but overall a good value for the money."

"Food was fresh and good. Well prepared. "

"Tru hotel by Hilton fell short of my expectations for Hilton. The room : the whole toilet moved when using, I’m afraid someone will get hurt. I wanted to mention this upon our check out however there wasn’t anyone at the front desk and three others were waiting as well. A non English speaking worker used her phone to translate there would be someone by 7am. It was 6:45 and we found that unacceptable and left . The “included” breakfast was the most limited I’ve ever experienced and not worth our time. I’m guessing places to eat nearby were limited to interests of the students it caters to , not many quality options available in the area. Hotel north of Richmond and I would have preferred to stay there rather than save money at Tru. "

"We booked a suite room for the space. Pros: Very spacious, good water pressure, beds were decadent, continental breakfast was ok. Pool was a bit chilly. Cons: Hot tub didn’t work, lock on adjoining door to suite was broke, door handle and lock (whole structure) to the bathroom was broke and couldn’t close the door fully without being trapped, phone didn’t work, both TVs had inputs that didn’t work and couldn’t connect devices, Fruit loops under the couch. Front desk just added my list of things to a notebook “fix it” list that didn’t look like it had been touch in months, and said maintenance will fix it when they come in…. that’s all we got "

"Kind staff. Comfortable beds. Easy check in and out. Clean and spacious. "

"This establishment is very filthy. The rooms had roaches. One of the rooms they told it didn’t work. They had to switch out rooms because of roaches and bedbugs."

"This place is great. Easy in and out. Decent breakfast. Clean nice area. You can walk to restaurants. It’s easy and nice. I stay in fredericksburg on my way to NY from GA because this place is good. Right off freeway, no issues. "

"The rooms are only cleaned every two days which we were not made aware of when I finally complained. They did send a maid, but she only made one of the beds. We did not receive any new towels, and when I went to the manager for towels, we could only find three. No hand towels no new wash racks The foyer area in our roomlooked dirty upon arriving. The pictures were very dirty. The beds were so soft that you sunk in them and had difficulty getting out. The bed frame had rusted metal bracket sticking out that I hit my leg on several times. The extra bracket to lock the door with was broken and hanging. The hotel does have a wonderful fresh smell when you enter the carpets throughout need cleaning. The elevator does not look like it's been cleaned in a very long time, the door opens incredibly slow and squeaks. It is also missing its service, inspection notice that's usually posted above the buttons my guess is it hasn't been serviced in a very long time, the bathroom, other than the floor did appear clean."