Laceys Spring Hotels

"The front desk was not friendly upon arrival. There was a long wait to checkin although I was the only one checking in. There was a line of roughly 7 people paying individually for their snacks and one front desk clerk. The second front desk person showed up just as the group was finishing up. The following morning I went down to the lobby to get coffee at 6:15 and it wasn’t ready. I nicely asked the front desk what time it would be ready and without looking up from her computer said “I don’t know, they’re late” in an annoyed tone. When we went to breakfast the lady greeted me by asking if I was paying cash or charging the breakfast bar to the room. It was clearly stated in my reservation that it was included with my stay but didn’t have time to argue with her as we were in a hurry. This was discouraging as we stayed 3 nights and the morning after our last night we had to leave too early to make use of the breakfast bar. "

"Room was very large and very clean. Especially like the work desk which allowed me to setup my workstation - Laptop, 32" and 16" Monitor to work remotely. Large bathroom with tub. Provided with drip coffee machine and toaster. Has 2 stove tops for induction cooking, large microwave and full size refrigerator with freezer. "

"Good breakfast spread. Wi-Fi was strong. Clean and large room. Comfy beds. Centrally located. Good stay overall. I will call out that the pool had a strong chemical smell and the hot spa had white foam. "

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"Staff at check-in were great. Room was comfortable and clean. "

"My go to spot when in town "

"We will be back"

"Great property "

"Initial room was not clean. Especially the bathroom. But, staff readily rectified the concern with providing an alternate room option. Otherwise, pleased with the stay and central location."