La Jaca Hotels

"Hotellet havde en rigtig god beliggenhed, men rengøringen af værelset var mangelfuld. Der blev kun skiftet håndklæder, mens badeværelset ikke blev gjort ordentligt rent. Derudover fungerede Wi-Fi ikke."

"We had a lovely stay at Paloma beach. The apartment is nice and spacious. Our only concern that we stayed for 7 days and the bed sheets were never changed, not even once! They told us that they change it every 5 days but that never happened."

"Nice stay nice staff breakfast was fine pool area was very nice Our shower needs renewing apartment was fine could do with a bit of modernisation Have stayed there in the past and would return in the future "

"A pleasant place, with friendly staff and good-quality food, that is let down by the truly desperate physical condition of some of the rooms. The grouting in the bathroom of the room we were initially given was black and ugly, and there were cracks where the sealant was coming away from the bath. We rejected it as unacceptable and were shown two further rooms that were far from pristine but not nearly as bad. How this place can be rated as five stars beats me. There are signs of underinvestment in maintenance all around the place, with crumbling and cracked paving etc. The state of the bathroom in the room we were allocated would disgrace a one-star hotel in most countries I’ve visited. Does the Tenerife tourism board not care about its reputation as a luxury destination? When was the last time it inspected Barcelo? There are plenty of facilities (seven swimming pools for example) and activities, with a stage and nightly discos and shows, if you like that kind of Butlins-type atmosphere. We enjoyed our stay but I wouldn’t go back - this looks to me like a place that has been on a path of slow decline for some time. In the end, the (mostly) good service can’t make up for the lack of spending to keep the property in a condition that justifies its star rating. "

"Good activities for younger kids (under 8). Immaculate room and very friendly staff in all areas of the hotel from the restaurants to the entertainment team."

"Ocean view room, clean and comfortable"

"I recently stayed at Dreams Jardín with my family and overall had a great experience. The hotel is nicely located, and the breakfast spread is excellent with a wide variety of fresh fruits and juice options. The pool area is perfect for both kids and relaxing in the sun, although you do need to reserve sunbeds quite early in the day. The staff throughout the hotel were very friendly and helpful, which really enhanced our stay. A special highlight was the sunset bar—definitely not to be missed. The selection of drinks and cocktails is impressive, and the bartenders are always smiling and provide amazing service. We also really appreciated the hotel’s thoughtful service on our last day. Even after checking out, we had a late evening flight, and the hotel provided us with a changing room to shower and freshen up. This allowed us to fully enjoy our final day, including water sports and a beach excursion, which was a great courtesy. The only thing that held me back from giving a full 5-star rating was the room. Occasionally, there was a strange smell—similar to chlorine or a chemical odour—coming through the air conditioning vents. We had to open the balcony door a few times to clear it."

"Best breakfast I’ve ever had with the largest selection and highest quality. The pool beach setting is fabulous. Staff is wonderful and the restaurants are really unusually good."

"10/10. Perfect for couples, families and surfers! Recommend going for the sea view rooms as it’s away from the strip plus the views and sunset are lovely! "