La Herlière Hotels

"Nice room, friendly efficient staff, lovely food and wine list. Bed to firm for us."

"Clean and great stop over hotel"

"09:30 breakfast finish,to early"

"We checked in at 0030 so reception was closed which was expected. The message from the hotel gave me a code to use to gain entry. At the hotel I was faced with a check in computer asking for my name and reservation number . After 20 minutes I could not find a reservation number it would accept We used the intercom to speak to someone and got the reservation number. Using this we ‘eventually ‘ got the door to open after about 5 attempts. The code sent by the hotel was infact the reservation number . A simple change in language could have assisted here . Without my message to the hotel prior to travelling this code would not have been sent or available - so despite not knowing this code was the reservation number - how are you supposed to find that out if you don’t know you need it till 0030 when you are tired and trying to check in. It was a poor check in process which even asked for around 2€ in payment and if we wanted breakfast etc . Can you imagine at 0030 if I want this - we just wanted to get to bed not be questioned A very poor system "

"Lovely view from room, friendly helpful staff, excellent breakfast "

"Friendly staff. Nice breakfast and evening meal. Very convenient location to drive to The Somme sights and easy to walk into the centre of Albert for the museum and restaurants. "

"Staff and room were lovely. Dinner was nice, but the drinks were very expensive (small glass of wine €10). Breakfast, for the price, (€22 each) was very average"

"Best budget hotel experience I’ve had. Felt like I got more than I had paid for in that it was nicer than expected"

"Spacious and clean, very comfortable, but very cold, there is no thermostat in the room, and the heat appears to turn off at night, making it freezing enough to need coats on indoors in the morning. Noted some trash from previous guests inside cabinets that was missed, the plates/cups cleaned and put away by previous guests were still dirty, clearly not checked."