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Hacienda Arenal Luxury Village

3.5 star property

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Take advantage of a terrace, a firepit, and a full-service spa at Hacienda Arenal Luxury Village. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a massage, a facial, or Ayurvedic treatments. Guests can connect to free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Spa
  • Outdoor Space
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About this property

Hacienda Arenal Luxury Village

  • Villa near La Fortuna Waterfall
  • A terrace, a firepit, and a full-service spa are just a few of the amenities provided at Hacienda Arenal Luxury Village. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a massage, a facial, or Ayurvedic treatments. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self parking
    • Continental breakfast (surcharge), massage treatment rooms, and a dock
  • Room features
  • All guestrooms at Hacienda Arenal Luxury Village have comforts such as air conditioning, as well as amenities like free WiFi.
  • Other amenities include:
    • Bathrooms with accessible tubs and lowered electrical outlets
    • Microwaves and ice makers

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9.4 out of 10, Exceptional, 1,005 reviews
The price is P14,679
P16,588 total
includes taxes & fees
May 28 - May 29
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information; your host will greet you
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 15 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12 for adults and USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hacienda Arenal Luxury Village have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Arenal Luxury Village pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda Arenal Luxury Village?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Arenal Luxury Village?

Check-out is at noon.

Where is Hacienda Arenal Luxury Village located?

Situated in the mountains, this spa villa is 3.1 mi (5 km) from Arenal Adventure World and within 6 mi (10 km) of El Salto Fortuna River and Costa Rica Chocolate Tour. La Fortuna Park and Puentes Colgantes del Arenal are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

8.0

Cleanliness
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Vivien

Liked: Cleanliness
Disliked: Communication

Decepcionada

El lugar pertenece a un extranjero quien no se encuentra en el país, por lo que el lugar lo manejan empleados nacionales que si tienen mejor el concepto del servicio al cliente. Con relaciòn al dueño, su trato hacia mi persona por celular, dado su inoperancia o falta del manejo del uso de las plataformas que reservan su spot, lo hizo comportarse de forma hostil y patán, aun viendo por mensajes el pago del recibo la reserva y rebajo del banco, por lo tanto no recomiendo este lugar de ninguna manera, saludos
Stayed 1 night in Jan 2023