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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3.0 star property
Guests enjoy the sunny terrace and unwind with drinks at the bar. Helpful staff and self-parking ensure a comfortable stay.

Choose dates to view prices

Located in La Chapelle-Saint-Luc, Hôtel AKENA TROYES offers a comfortable retreat with a sunny terrace and welcoming bar. Guests enjoy WiFi, a vending machine for quick snacks, and extended parking. Past visitors consistently praise the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
The current price is P5,939
P6,722 total
includes taxes & fees
May 31 - Jun 1
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Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night

Service animals are welcome, and are exempt from fees

1 total (up to 29 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel AKENA TROYES - La Chapelle-Saint-Luc pet-friendly?

Yes, Hôtel AKENA TROYES - La Chapelle-Saint-Luc allows pets (limit 1 total) with a maximum weight of up to 29 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hôtel AKENA TROYES - La Chapelle-Saint-Luc on May 31, 2026 start from P5,939, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-out is at 11:00 AM.

Where is Hôtel AKENA TROYES - La Chapelle-Saint-Luc located?

Situated in La Chapelle-Saint-Luc, this hotel is within 3 mi (5 km) of Centre Culturel Didier Bienaimé, Théâtre de la Madeleine, and Église Ste-Madeleine. Espace Argence and Marché Des Halles are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 332 out of 466 reviews
Rating 8 - Good. 105 out of 466 reviews
Rating 6 - Okay. 18 out of 466 reviews
Rating 4 - Poor. 6 out of 466 reviews
Rating 2 - Terrible. 5 out of 466 reviews

Reviews

Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Clean and very comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel easy to find Good facilities friendly staff Ideal for quick stopover Comfortable clean rooms lovely bathrooms
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close places to eat, parking good. Breakfast great
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable room and bed. Super clean and quiet
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ramzi

Liked: Cleanliness, staff & service, property conditions & facilities
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Paddy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Stayed 1 night in Sep 2024
Verified

8/10 Good

julian

Liked: Cleanliness, staff & service, room comfort

Great stop off hotel.

Great stop off hotel with good family rooms. Thank you.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Miranda

Liked: Property conditions & facilities, room comfort
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

SYED ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stopover Hotel

Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop over on route to Val thorens

Quick stop over on route to Val Thorens - arrived very late in to the night but service was smooth and the secured parking was a bonus. Comfortable bed, friendly staff and very hospitable- they offered us free morning pastries and tea/coffee.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Super clean and perfect for families. Very nice with pets too. Recommend.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover hotel on outskirts of Troyes!

Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful. Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc. Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service. Would recommend.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uberschrift

Top and friendly Could charge our electric car Separation of the kids area from the parents bed, and of the toilets (incl sink) from the shower room really makes it perfect for families
Stayed 1 night in Jan 2024
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities

Ask reception to turn down heating

Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

The check in was as previously somewhat time consuming. The Girl in the bar was a stat - very friendly and extremely service minded. In generel very good value for money
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ramzi

Liked: Staff & service, property conditions & facilities
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Sharnie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property itself was nice, it was clean and functional, good bedroom sizes. The downside was the issues and the lack of coffee. I paid on arrival. My husband went to the bar to get some drinks, and was charged again for the room, he had been getting the cases from the car so didn’t see me pay. When we challenged the staff he did refund us, said it would happen automatically, but half hour later called us down with our card. then it turns out he refunded too much and called us back again to pay back the £12 he over charged. Was told the coffee machine was free to use but remained switched off, The hotel was good, but let down by the back and forth because of their errors. Would likely book somewhere else next time
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
Great hotel, friendly staff. Just off the motorway so great for passing through France
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family for a night on the way down the south. It was very pleasant stay, with clean rooms, comfy bed and friendly staff. Would gladly visit again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and the family room was perfect in every way. Room was spotless and very clean
Stayed 1 night in Aug 2025