Kuźnica Hotels

"Fabulous stay"

"Great location, close to the sea front. The room was ok however rsther small with an oversized sofa and rather dark. The windows were facing windiws from other buildings so no privacy. But thats ok i guess. The worst part is te lack of customer service of the front desk staff members. I arrived to find a door opened by code but did not recirve the code. The lady at the recepfion told me im lucky because she"

"Apartament was very nice, see view...excellent!"

"All good"

"Room and bathroom very clean, with mini fridge and safe in the room. All staff that I encountered from front desk, housekeepers and dining room were extremely professional, friendly and helpful. I did not take advantage of the spa or pool, but hope to when I have an opportunity to return. It is a short walk to the beach, making it convenient to go out and watch the sunrise. A little further is the Sopot pier and the shopping and dining district."

"We have stayed numerous times at this hotel over the years whilst on business in the area and have always been very pleased with it. However, this time, we were disappointed that the hotel no longer cleans or tidies your room during your stay at all. They cite 'Eco-friendliness' as their reason for this, but obviously it is really cost-cutting. So it means that nobody makes the beds, tidies the bathroom, washes glasses in your room. Nothing whatsoever during your entire stay. Of course, we can do all these things ourselves, and we did, but what am I paying a four star hotel for then? Otherwise, the hotel is excellent, but they really do need to review this policy."