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Crowne Plaza Kuwait Al Thuraya City by IHG

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Luxury
5.0 star property
8.8

Excellent

Serene elegance in Kuwait's finest retreat

Described as one of the most beautiful hotels in Kuwait, this property offers a serene escape with spacious rooms and elegant design. Delight in an extensive breakfast selection and enjoy the convenience of a complimentary airport shuttle.

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Spa
  • Parking included
  • Breakfast available
The current price is P9,116
P10,483 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomatic)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Diplomatic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking (Diplomatic)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Smoking (Diplomatic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 205 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Diplomatic)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Club Lounge Access (Diplomatic)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Club Lounge Access (Diplomatic)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Smoking, Club Lounge Access (Diplomatic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

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Exterior

Holiday Inn Kuwait Al Thuraya City by IHG

Farwaniya
  • Pool
  • Hot Tub
  • Spa
  • Free airport shuttle
8.8 out of 10, Excellent, 175 reviews
The price is P7,488
P8,611 total
includes taxes & fees
Dec 19 - Dec 20
Holiday Inn Kuwait Al Thuraya City by IHG
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About the neighborhood

Map
Farwaniya Block 3 - Street 103, Farwaniya, 81006

What's nearby

  • 360 Mall - 3 min drive - 4.2 km
  • Kuwait Zoo - 3 min drive - 3.9 km
  • The Avenues - 5 min drive - 6.3 km
  • Sahara Club - 7 min drive - 8.2 km
  • Kuwait National Stadium - 9 min drive - 9.8 km

Getting around

  • Kuwait Intl. Airport (KWI) - 9 min drive

Restaurants

  • ‪Marbel Slap - ‬10 min walk
  • ‪Ayam Zaman - ‬5 min walk
  • ‪KFC Farwaniya - ‬8 min walk
  • ‪مطعم ومقهى الجالبوت - ‬3 min walk
  • ‪Jollibee & Chowking - ‬11 min walk

About this property

Crowne Plaza Kuwait Al Thuraya City by IHG

Luxury family-friendly hotel near The Avenues
Consider a stay at Crowne Plaza Kuwait Al Thuraya City by IHG and take advantage of a free roundtrip airport shuttle, a poolside bar, and 2 coffee shops/cafes. Treat yourself to a body wrap, a body treatment, or a facial at Spa Aquatonic, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the 24-hour health club, as well as activities like racquetball/squash. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
  • Multilingual staff, an elevator, and a 24-hour front desk
Room features
All 207 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with premium channels
  • LED light bulbs, refrigerators, and electric kettles

Similar properties

Exterior
Holiday Inn Kuwait Al Thuraya City by IHG
  • Pool
  • Hot Tub
  • Spa
  • Free airport shuttle
8.8 out of 10, Excellent, 175 reviews
The price is P7,488
P8,611 total
includes taxes & fees
Dec 19 - Dec 20
Holiday Inn Kuwait Al Thuraya City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: KWD 8.45 per person
  • 2 coffee shops/cafes
  • 8 restaurants
  • A poolside bar

Restaurants on site

  • Ayam Zaman Lebanese
  • Jamawar
  • Rib Eye Steakhouse
  • Sakura
  • Silk Restaurant

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KWD 11.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KWD 8.45 per person
  • Rollaway bed fee: KWD 11.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Under Kuwaiti law, if you are a Kuwaiti citizen or a resident of Kuwait, you must provide a Kuwait Civil ID card at time of check-in; couples wishing to share a room must provide their original marriage certificate
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Kuwait Al Thuraya City Hotel Farwaniya
Crowne Plaza Kuwait Al Thuraya City Hotel
Crowne Plaza Kuwait Al Thuraya City Farwaniya
Crowne Plaza Kuwait Al Thuraya City Hotel Farwaniya
Crowne Plaza Kuwait Al Thuraya City Hotel
Hotel Crowne Plaza Kuwait Al Thuraya City Farwaniya
Farwaniya Crowne Plaza Kuwait Al Thuraya City Hotel
Hotel Crowne Plaza Kuwait Al Thuraya City
Crowne Plaza Kuwait Al Thuraya City Farwaniya
Crowne Plaza Al Thuraya City
Crowne Plaza Kuwait Al Thuraya City
Crowne Plaza Kuwait Al Thuraya City by IHG Hotel
Crowne Plaza Kuwait Al Thuraya City an IHG Hotel
Crowne Plaza Kuwait Al Thuraya City by IHG Farwaniya
Crowne Plaza Kuwait Al Thuraya City by IHG Hotel Farwaniya

Frequently asked questions

Does Crowne Plaza Kuwait Al Thuraya City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Crowne Plaza Kuwait Al Thuraya City by IHG?

As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kuwait Al Thuraya City by IHG on Dec 19, 2025 start from P 9,115.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kuwait Al Thuraya City by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Kuwait Al Thuraya City by IHG?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Kuwait Al Thuraya City by IHG?

Check-out is at noon.

Does Crowne Plaza Kuwait Al Thuraya City by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crowne Plaza Kuwait Al Thuraya City by IHG located?

This family-friendly Farwaniya hotel is located near the airport, within 3 mi (5 km) of Kuwait Zoo and 360 Mall. The Avenues and Sahara Club are also within 6 mi (10 km).

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Crowne Plaza Kuwait Al Thuraya City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 86 reviews
Rating 8 - Good. 19 out of 86 reviews
Rating 6 - Okay. 4 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mirsad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and nice restaurants options to choose from on site. Nice well equipped gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, room was very clean and I like their gym
Stayed 3 nights in Sep 2025

10/10 Excellent

Bill and Randee

Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly welcomed on arrival and received courteous treatment from the staff throughout our stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Qaed Motlaq

Liked: Cleanliness, amenities, property conditions & facilities
Very Good hotel
Stayed 3 nights in Sep 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful hotels in Kuwait
Stayed 1 night in Jan 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best for airport transit stays.

Excellent concierge service & checkin was seamless. Shuttle to airport was efficient and very useful. Really helpful well trained staff & clean comfy bedding.
Stayed 1 night in Aug 2024

8/10 Good

Fawziya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel and services, staff are friendly, lots of restaurant available in the hotel with different taste and culture
Stayed 4 nights in May 2022

10/10 Excellent

benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and the ministries area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place

Very well situated and friendly staff. They also offer a free airport shuttle which was a plus. Would definitely recommend it
Stayed 4 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Overall service and cleanliness is too good.
Stayed 3 nights in Jun 2022

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Came from America and had a great experience with my husband
Stayed 10 nights in Nov 2023

10/10 Excellent

YEONGJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staff, Rawan - she must be promoted

Rawan, the staff was very kind
Stayed 3 nights in May 2023

2/10 Terrible

Eman M

Liked: Cleanliness, property conditions & facilities
Lady in front desk for check in was soo rude soo bad attitude unfriendly I can’t think of any words to describe her bad behaviour
Stayed 1 night in Feb 2025

10/10 Excellent

Lovai

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Saroja and also the receptionist on 22nd Sept night duty (sorry forgot her name) were very welcoming and great customer service.
Stayed 1 night in Sep 2022

8/10 Good

ANOUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2023

8/10 Good

K David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top comfort and staff

Stayed a full week in December 2016. Hotel was just built one year ago and was clean and very nice. Staff were very polite and professional. The room was a five star experience. quiet, bed very comfortable (soft, including pillows), nice padded carpet, walk in shower, safe for your personal items, wet bar, snack bar in room. Only negative is they do not have automatic drip coffee makers in the rooms. They have instant coffee and a tea pot for hot water. I did not get points for my rewards membership because I did not directly book my reservation with the hotel. This was a disappointment. The room service was good but the food was warm to cold the two times I ordered and the second time they did not include the condiments I asked for. They supplied the power adapters for my US power plugs. I would recommend this place to my friends and will likely stay again.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Cheap Hotel close to airport

This is a hotel where one should only stay if having a late or early flight departure. It is in the middle of nowhere with no view but the roads. It shares the same location as the Holiday Inn so you might as well save your money & stay there instead as their rates are even cheaper. The breakfast is delicious though & there is extensive choices. The hotel is also offering several dining establishments which are all great except the dinner buffet at Al Ahmady which was of poor quality with a nonexistent ambiance. The room are spacious but the AC is very cold even when you raise the temperatures or stop it altogether, I actually has to wear so much more clothes inside my room as it would be very cold. Super weird. Because of the cheap price, there is very limited service:I.e if you ask for a taxi that is public & not from the hotel, they do not want to help you & even if you insist, please expect a waiting time of 30-45min before they bring you one. Overall not a great experience but you get what you pay for.
Stayed 2 nights in Apr 2023

8/10 Good

BURHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

güzel

Odalar temiz ve konforlu . Yanın da inşaat var inşaat ve yol gürültüsü var . Havaalanına çok yakın .
Stayed 2 nights in Nov 2022

10/10 Excellent

Falah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, very diverse and accomodating. The room was very clean and bed was comfortable. Will definitely recommend and visit the hotel again.
Stayed 1 night in Dec 2020

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business

My 'go to' hotel in Kuwait
Stayed 2 nights in Mar 2020

8/10 Good

SAMEER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience

Very good experience, excellent service and enjoyed my stay .
Stayed 1 night in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfort

Reception most helpful. Concierge very attentive and polite as well. Very comfortable room, especially good bed. Looking forward to next stay in this excellent hotel.
Stayed 1 night in Feb 2020

4/10 Poor

Mooza

Liked: Cleanliness, property conditions & facilities, room comfort

Extra breakfast charges

They were not clear about the breakfast charges and charged us extra for my child even when I reserved the room with the number of guests and their ages. I tried to explain for 40 minutes in the reception desk but they were not helpful and put the extra charges on my bill. I'm disappointed that I had to pay for something that was not mentioned in the website or during the reservation.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good and clean but the food that served by the room service wasn't as expected and what what was in the menu.
Stayed 2 nights in Dec 2019