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REF Kumamoto by VESSEL HOTELS

4.0 star property
Hotel with a restaurant, steps from Sunroad Shinshigai Shopping Street

Choose dates to view prices

Photo gallery for REF Kumamoto by VESSEL HOTELS

Daily buffet breakfast (JPY 1800 per person)
Public bath
Property entrance
Public bath
Public bath
REF Kumamoto by VESSEL HOTELS, near historic Kumamoto Castle, offers a comfortable base with practical amenities. Travelers enjoy the indoor public bath after exploring nearby Shinshigai Shotengai. The on-site restaurant and in-room WiFi add convenience to their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is P4,769
P5,770 total
Sep 28 - Sep 29

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room, Non Smoking (Shower Booth)

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Single Room, Non Smoking (Shower Booth)

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Electric kettle
Digital channels
Laptop workspace
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Deep soaking bathtub
Hair dryer
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, Non-smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non-smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Deep soaking bathtub
Hair dryer
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Standard Double Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Single Room with Shower

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Single Room with Shower

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

View all photos for Premium Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Premium Room

  • Sleeps 3

View all photos for Moderate Twin Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for ROH Non-smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

ROH Non-smoking

  • Sleeps 2

View all photos for Accessible Single Room Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Accessible Single Room Non Smoking

  • Sleeps 2
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About the neighborhood

Map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.0 km
  • Sakura Machi Kumamoto - 3 min walk - 0.3 km
  • Kumamoto-jo Hall - 4 min walk - 0.4 km
  • Kumamoto Castle - 11 min walk - 1.0 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.3 km

Getting around

  • Suidocho Tram Stop - 12 min walk
  • Fujisakigumae station - 18 min walk
  • Kumamoto Airport (KMJ) - 53 min drive

Restaurants

  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬1 min walk
  • ‪相撲寿司大砲部屋 - ‬2 min walk
  • ‪味ひときれ - ‬1 min walk
  • ‪えびすや - ‬1 min walk
  • ‪熊本ラーメン赤のれん - ‬1 min walk

About this property

REF Kumamoto by VESSEL HOTELS

Upscale hotel near Sakura Machi Kumamoto
Located close to Sunroad Shinshigai Shopping Street and Kumamoto Castle, REF Kumamoto by VESSEL HOTELS provides an indoor public bath (no minerals), laundry facilities, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • A water dispenser, luggage storage, and a vending machine
  • An elevator
Room features
All 229 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and electrical adapters/chargers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Multilingual staff

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Nearby parking fee: JPY 1300 per night (787 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires advance notice of the age and number of children staying at the property.
Property Registration Number 指令(生衛)第184号

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

Frequently asked questions

Is REF Kumamoto by VESSEL HOTELS pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at REF Kumamoto by VESSEL HOTELS?

As of Sep 23, 2025, prices found for a 1-night stay for 2 adults at REF Kumamoto by VESSEL HOTELS on Sep 28, 2025 start from P 4,768.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at REF Kumamoto by VESSEL HOTELS?

Limited spots are available.

What time is check-in at REF Kumamoto by VESSEL HOTELS?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at REF Kumamoto by VESSEL HOTELS?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is REF Kumamoto by VESSEL HOTELS located?

Located in Chuo Ward, this hotel is steps from Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto. Sakura-no-baba Josaien and Kumamoto Castle are also within 15 minutes. Suidocho Tram Stop is 12 minutes by foot and Fujisakigumae station is 18 minutes.

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Reviews

REF Kumamoto by VESSEL HOTELS Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 364 out of 512 reviews
Rating 8 - Good. 111 out of 512 reviews
Rating 6 - Okay. 29 out of 512 reviews
Rating 4 - Poor. 7 out of 512 reviews
Rating 2 - Terrible. 1 out of 512 reviews

Reviews

10/10 Excellent

Wei Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, excellent staff, small but clean rooms, excellent value. Bfast was not up to expectations
Stayed 1 night in Sep 2025

10/10 Excellent

Yenping

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back
Stayed 4 nights in Aug 2025

10/10 Excellent

yumi

Liked: Cleanliness, property conditions & facilities
立地はもちろんですが、すごく衛生的で快適でした。 シャワーも大浴場も使いやすく、朝食のラインナップに感動！ 味もすごく美味しくてもっとゆっくり楽しみたかったので絶対また泊まります！！
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Location is great for castle and shopping. Clean and quiet and enjoyed the public bath.
Stayed 3 nights in May 2025

10/10 Excellent

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光、買い物にも便利な場所で施設も清潔感が有り綺麗でした。
Stayed 2 nights in May 2025

10/10 Excellent

koichi

Liked: Cleanliness, staff & service, property conditions & facilities
Great centralized location. Ultra clean hotel with great amenities and features. I would say the main issues were having only 3 elevators hardly met the demands of the people. There more than a few times where I waited over 3 minutes for an elevator and a few times I had to wait for the next elevator. Also they need a few more wash machine and dryer. I stood in line for the next washing machine for over 2 hours. Shin-shigai over all needs a makeover. It looks dirty, dark and unsafe, but the hotel itself is beautiful inside.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
桜町バスターミナルからすぐの場所、飲食店やコンビニもあるので不便は無し。 全体的に綺麗で、スタッフの方の対応がとてもいいです。ホテルで過ごす時間もストレス無く、ゆったりとくつろげます。 また利用したいと思いました。
Stayed 1 night in May 2025

10/10 Excellent

YASUYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

街中で便利。

大浴場は湯温もちょうど良く気持ちが良かったです。また、朝食は郷土のお料理もあり、おいしかったです。汁物が関西人からすると少し辛かったですが、満足しました。
Stayed 1 night in May 2025

6/10 Okay

AYAKA

Liked: Cleanliness, staff & service, amenities
施設が綺麗で良かった。
Stayed 2 nights in May 2025

10/10 Excellent

Timmy

Liked: Cleanliness, amenities, property conditions & facilities
Super awesome
Stayed 4 nights in May 2025

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Property js centrally located.. while rooms are quite small, it is well designed with all amenities. Breakfast spread was unexpectedly good.
Stayed 2 nights in May 2025

8/10 Good

AKIHIRO

Liked: Cleanliness, amenities, property conditions & facilities
前回宿泊して良かったのでリピートしました。 ( 東京とは違って ) サービス精神旺盛で、精神的にも凄く快適でした。(笑) 有難うございます🙇‍♂️
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Hotel comes with complimentary drinks and variety of amenity choices
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the hotel is a little dated.
Stayed 1 night in Mar 2025

10/10 Excellent

rika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が少し遠かった
Stayed 1 night in Jun 2025

10/10 Excellent

CHI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good experience

The location is really good which is just beside the tram stop and in the centre of the shopping district. Free drinks are provided in a cozy public area. Breakfast is served with Japanese and Western-style food.
Stayed 3 nights in Apr 2025

8/10 Good

Youhei

Liked: Cleanliness, amenities
電気代節約のためかカードキーを抜いてしまうとエアコンが止まってしまい暑い外から戻った時すごく暑く感じる
Stayed 3 nights in Jul 2025

10/10 Excellent

shouichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が秀逸。熊本ではこのホテルに決めている。
Stayed 1 night in Jan 2025

10/10 Excellent

AbRahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff
Stayed 2 nights in Dec 2024

4/10 Poor

Kayoko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
外国人観光客向けのホテルなのか、感覚の違いを受け止めきれず…1回で充分です。大浴場がびっくり汚くてお湯も臭うので、ほぼシャワーを浴びに行ったような…シャワーヘッドは高性能です。 でも立地のおかげで美味しいご飯が食べられて、サウナ聖地までバス移動して存分に楽しめて、空港バスのターミナルも直ぐで、移動には大変便利なホテルでした。
Stayed 2 nights in Apr 2025

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with amazing spa
Stayed 1 night in Oct 2024

8/10 Good

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応や設備など良かった。駐車場が遠かったので荷物の搬送が大変だった。
Stayed 1 night in Apr 2025

10/10 Excellent

yoshito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フロント階は漫画喫茶状態

空港からのバスが到着する大型バスターミナルの道路向かいの好立地。新幹線だと距離がある場所。フロント階はセルフの飲み物等と大量のコミックがあり、ほぼ漫画喫茶的雰囲気。フロントも対応も親切。部屋も清潔で、大浴場もあり、観光・出張ともお勧めできるビジネスホテルであった。
Stayed 1 night in Mar 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お風呂のある便利な場所のホテル

バスターミナルや熊本城に近く便利。 お風呂があり、くつろげる。
Stayed 2 nights in Jan 2025