Turnau City Aparthotel, in Kraków City Centre, is a convenient base for exploring the historic district. Guests can browse the on-site shopping mall, relax in the garden after sightseeing, or refresh their look at the hair salon.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Kitchen
Pet friendly
Free WiFi
Restaurant
Laundry
Outdoor Space
The current price is P3,712
P3,712
P4,009 total
includes taxes & fees
Jun 14 - Jun 15
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Located in Kraków City Centre neighborhood, Turnau City Aparthotel is connected to a shopping center. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Royal Road and Wieliczka Salt Mine. Jordan Park and International Cultural Centre are also worth visiting. Visit our Kraków travel guide
Close to Galeria Krakówska and Royal Road, Turnau City Aparthotel provides a grocery/convenience store, a shopping mall on site, and a garden. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a hair salon and laundry facilities.
Additional perks include:
Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Express check-out, express check-in, and tour/ticket assistance
Multilingual staff, luggage storage, and smoke-free premises
Room features
All 74 individually furnished rooms have comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and dining tables.
Other amenities include:
Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
Tubs or showers, hair dryers, and shampoo
32-inch flat-screen TVs with digital channels
Private fenced yards, wardrobes/closets, and kitchenettes
24-hour roundtrip airport shuttle on request for a surcharge
Covered self parking on site (PLN 60 per day)
Limited onsite self parking
Family friendly
Children stay free (see details)
Crib: PLN 30 per stay
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Freezer
Paper towels
Refrigerator
Spices
Stovetop
Dining
Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: PLN 50 for adults and PLN 50 for children
Dining table
Room service
Bedrooms
Bedsheets provided
Rollaway/extra bed: PLN 60 per stay
Bathroom
Bathtub or shower
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
32-inch flat-screen TV with digital channels
TV in common areas
Outdoor areas
Fenced yard
Garden
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Heating
Pets
Pet friendly
5 pets total
Fee: PLN 60 per pet per day
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator (39 inch wide door)
Hardwood flooring in room
Stair-free path to entrance
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Free bottled water
Grocery/convenience store
Hair salon
Iron/ironing board
Limited housekeeping
Limited-hour front desk
Luggage storage
Multilingual staff
Tour and ticket assistance
Turndown service
Location highlights
Connected to a shopping center
In an entertainment district
In the city center
Near a hospital
Near a train station
Things to do
Shopping mall
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
4 buildings
6 floors
74 units
Built in 2009
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: PLN 100
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets allowed for an extra charge of PLN 60 per pet, per day
Service animals are welcome, and are exempt from fees
5 total pets
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for PLN 60.0 per stay
Cribs (infant beds) are available for PLN 30.0 per stay
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately PLN 50 for adults and PLN 50 for children
Airport shuttle fee: PLN 90 per vehicle (one-way)
Covered self parking fee: PLN 60 per day
Pet fee: PLN 60 per pet, per day
Service animals are exempt from fees
Early check-in fee: PLN 100 (subject to availability)
Late check-out fee: PLN 100 (subject to availability)
Crib (infant bed) fee: PLN 30.0 per stay
Rollaway bed fee: PLN 60.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Parking height restrictions apply
Frequently asked questions
Is Turnau City Aparthotel pet-friendly?
Yes, this property allows pets (limit 5 total). There's a fee of PLN 60 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Turnau City Aparthotel?
As of Jun 13, 2026, prices found for a 1-night stay for 2 adults at Turnau City Aparthotel on Jun 14, 2026 start from P3,712, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for PLN 60 per day. Limited spots are available.
What time is check-in at Turnau City Aparthotel?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of PLN 100 (subject to availability).
What time is check-out at Turnau City Aparthotel?
Check-out is at 11 AM. Late check-out is available for PLN 100 (subject to availability).
Does Turnau City Aparthotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.
Where is Turnau City Aparthotel located?
Located in Kraków City Centre, this aparthotel is within a 5-minute walk of Galeria Krakówska and Royal Road. Main Market Square and Wawel Castle are also within 2 mi (3 km). Kraków Główny Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Turnau City Aparthotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very convenient location. Could walk to old town Krakow and local food markets and shopping mall. Only complains were that bed frames were very squeaky and mattresses were a bit hard and thin.
Colin
Stayed 3 nights in May 2026
Verified
6/10 Okay
Glenn
Jun 3, 2026
Liked: Cleanliness
Disliked: Check-in, communication
Communication about checkin was a challenge, I think this was more Expedia not allowing the hotel to contact us directly. Bed was terrible with tiny pillows. Hopefully this is fixed because location was amazing and there was a washing machine and cooking facilities in room.
Apartment was perrty clean and had all required amentities (fridge, oven, cooking stove, pots and pans). The mattress was very soft. Zabka is right in the building.
Bathroom was pretty spacious. The only problem was the smell coming out of the shower drain, that was something between stagtant water smell and sewage smell. Because of this it was difficult to use bathroom for a long time. However, thanks to the door the smell did not penetrate into other parts of the apartment.
Marat
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Dani
Oct 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay. Good quality at a very good price! Very very clean!
Dani
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
LISA
Nov 27, 2025
Liked: Cleanliness, property conditions & facilities, communication
This apartment is in a great location by the train station, mall and walking distance to the Old City. Highly recommend it. It was clean and easy to check in.
LISA
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Maria
Oct 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable and clean property. Walkable distance to central bus and train station, communication very prompt
Maria
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
ADRIANO
Jan 3, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located, near the Central Train Station and Galeria Krakowska (less than 10 minutes walk).
Clean and comfortable apartment. The washing machine was very useful.
The self-check-in was very easy and we were able to store our luggage at reception after check-out.
I recommend it.
ADRIANO
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
George
Sep 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were efficient in their communication and the facilities were in place to start my holiday very promptly (check in instructions etc key pickup) location was very good with taxi ranks,trams, buses and e scooters very close nearby. Food and groecy shops also being very close as well.
Also very easy to get to the Old town from where the hotel is situated
George
Stayed 7 nights in Sep 2025
Verified
10/10 Excellent
Saurabh
Dec 28, 2025
Liked: Cleanliness, amenities, communication
Very conveniently located, just a short walk from the main station. Clean apartment and comes with all required amenities. The beds are a bit soft, but we're okay with that. The support team was available via whatsapp which was a big advantage. The instructions to checkin were clear. The office is on the same floor where there is a facility to keep luggage in opening hours. Recommended for a stay, especially if ur coming with family
Saurabh
Stayed 4 nights in Dec 2025
Verified
8/10 Good
Taras
Dec 3, 2025
Liked: Cleanliness, amenities, communication
Large and spacious room. Clean appartments. The kitchen has everything you need. It was nice to see 2 small bottles of mineral water, tea and coffee. The bathroom is generally clean, everything works. There is shower gel and soap. Clean towels.
Taras
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Helen
May 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern aparhotel with elevator! Galeria Krakowska Shopping Center is a few steps away. Old town walkable. Love the location.
Helen
Stayed 4 nights in Apr 2025
Verified
10/10 Excellent
eric
Oct 30, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment , great location
eric
Stayed 4 nights in Oct 2023
Verified
8/10 Good
Liripa
Apr 7, 2025
Liked: Cleanliness, room comfort, communication
location is great
Great location, good communication for remote access. Mattresses were thin and hard, so if you like a firmer place to sleep, then this is your location. I would not oppose returning here.
The location is good. Staff are helpful. The property is basic but enough for our purpose. The only issue is the mattress is too soft.
Mary
Stayed 3 nights in May 2025
Verified
8/10 Good
Urszula
May 30, 2025
Liked: Cleanliness, amenities, communication
Good apartments located about 14 minutes walking from main square and old town. They have a water, coffee, tea available for customers. Good communication with reception. Good contactless check in and check out.
Urszula
Stayed 1 night in May 2025
Verified
10/10 Excellent
Yelena
Aug 17, 2023
Liked: Cleanliness, property conditions & facilities, communication
Everything is very clean and comfortable
Yelena
Stayed 1 night in Aug 2023
Verified
10/10 Excellent
Greg
Jun 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was big with large balcony. It has all necessary items for cooking etc. The apartment lacks decor to make it cozy. Location is excelent with a bar downstairs and a convenience store
Greg
Stayed 6 nights in May 2025
Verified
10/10 Excellent
Nazar
Sep 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication