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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury hotel in Kraków with a 24-hour front desk

Choose dates to view prices

In Kraków's Old Town, Hotel Unicus Palace offers luxury with practical perks. Guests can browse the on-site art gallery, shop at the attached mall, and use dry cleaning services. The attentive 24/7 staff provides assistance, and luggage storage adds convenience.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
The current price is P6,840
P7,387 total
includes taxes & fees
Nov 25 - Nov 26

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

1 bedroom, premium bedding, down comforters, minibar

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, minibar

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite

Bathroom

Standard Suite

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

1 bedroom, premium bedding, down comforters, minibar

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, down comforters, minibar

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

1 bedroom, premium bedding, down comforters, minibar

Economy Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016

What's nearby

  • Main Market Square - 2 min walk - 0.2 km
  • Royal Road - 2 min walk - 0.2 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Cloth Hall - 3 min walk - 0.3 km
  • Galeria Krakówska - 8 min walk - 0.7 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • ‪Gościnna Chata - ‬1 min walk
  • ‪AntyCafe - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Near Wawel Castle, Hotel Unicus Palace Old Town - Destigo Hotels provides an art gallery on site, a shopping mall on site, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A porter/bellhop, local meal delivery service, and concierge services
  • Smoke-free premises, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Hotel Unicus Palace Old Town - Destigo Hotels include comforts such as premium bedding and heated floors, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heated floors, and electric kettles

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The price is P11,135
P12,026 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is Hotel Unicus Palace Old Town - Destigo Hotels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on Nov 25, 2025 start from P 6,839.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-out is at noon.

Does Hotel Unicus Palace Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Hotel Unicus Palace Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Dominik Rostworowski Gallery and Main Market Square. Historical Museum of Krakow and Florianska Street are just steps away. Kraków Główny Station is 18 minutes by foot.

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Reviews

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 191 out of 228 reviews
Rating 8 - Good. 28 out of 228 reviews
Rating 6 - Okay. 5 out of 228 reviews
Rating 4 - Poor. 3 out of 228 reviews
Rating 2 - Terrible. 1 out of 228 reviews

Reviews

10/10 Excellent

Menai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.
Stayed 4 nights in Oct 2025

10/10 Excellent

Witold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Perfect location, close to everything .
Stayed 6 nights in Oct 2025

10/10 Excellent

Matthew H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very convenient location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite on the top floor. Very spacious, modern, clean. The hotel is a renovated palace built in the 17th century. The breakfast buffet was the best we had while in Europe, in addition to be able to have made to order pancakes , omelets.
Stayed 3 nights in Oct 2025

10/10 Excellent

ARKAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly, welcoming and professional. Thanks
Stayed 2 nights in Oct 2025

10/10 Excellent

Zhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent great location and next to loads of lovely restaurants
Stayed 4 nights in Jul 2025

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very beautiful room and comfy. However, one of the AC was not working properly, staff did everything they could to fix it. Very concerned and polite staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were renovations being carried out which was noisy but apart from that we would definitely return. Clean and great choice for breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Neill

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel in the old town with easy walking access to restaurants and bars.
Stayed 2 nights in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to walk anywhere in old town Krakow. Close to town Main Square. Easy walk from train station.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities
"Friendly staff, perfect location, and even more beautiful than the photos on Expedia. Truly a 5-star experience!"
Stayed 1 night in Aug 2025

10/10 Excellent

Amy Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right in the old town. Area around the hotel nice and quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathias

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent Clean Staff excellent
Stayed 6 nights in May 2025

8/10 Good

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Krakow. Confortable room. Good breakfast but not a 5 star breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean and comfortable. Great location and easy access to center of Krakow and great restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location and quality

Beautiful quality hotel in prime location with valet parking available which is very handy when travelling with your car. Great evening meal and breakfast 😍
Stayed 1 night in Jul 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Was lovely x
Stayed 2 nights in May 2025

10/10 Excellent

Firlian L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!
Stayed 1 night in Aug 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Old Town

Very good position
Stayed 1 night in Jul 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Staff,location and room amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Luba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for one night and after stay for couple hours we felt in love with this hotel and location that we decided to book for one more night. Friendly and professional staff, great rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Hildepilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, hotel with great hospitality

Lovely hotel which is located very close to the main square. Alot of nice restaurants near by. Staff showed great hospitality.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luba

Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly and professional staff. We booked for one night but decided to stay for one more after, as we felt in love with this place
Stayed 1 night in Jun 2025