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Emaus Apartments

3.5 star property
Pet-friendly hotel with spa services connected to a shopping center in Kraków

Choose dates to view prices

Emaus Apartments puts guests in the heart of Kraków City Centre, where historic charm meets modern convenience. The property features a tranquil garden and offers spa services including massages. The multilingual staff helps arrange tours while WiFi keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Studio, Kitchenette

Premium bedding, laptop workspace, blackout drapes, soundproofing

Standard Studio, Kitchenette

Highlights

Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Kitchenette

LCD TV

Deluxe Apartment, 1 Bedroom, Kitchenette

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette

In-room dining

Superior Apartment, 2 Bedrooms, Kitchenette

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Map
ul. Kraszewskiego 14, Kraków, 30-110

What's nearby

  • Wawel Castle - 16 min walk - 1.4 km
  • ICE Krakow Congress Centre - 17 min walk - 1.5 km
  • Royal Road - 17 min walk - 1.5 km
  • Main Market Square - 19 min walk - 1.6 km
  • St. Mary's Basilica - 4 min drive - 1.8 km

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Siostra - ‬7 min walk
  • ‪Bukowski Kawiarnia - ‬1 min walk
  • ‪Piekarnia Zaczyn - ‬6 min walk
  • ‪Boogie Bistro & Shop - ‬5 min walk
  • ‪SłoikoweLove - ‬3 min walk

About this property

Emaus Apartments

Hotel near Main Market Square
Close to Wawel Castle, Emaus Apartments provides amenities like a garden and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Luggage storage, a front-desk safe, and multilingual staff
  • A 24-hour front desk and tour/ticket assistance
Room features
All guestrooms at Emaus Apartments offer thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 60 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: PLN 30 per person

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Restaurant dining guides
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 30 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: PLN 60 per day
  • Nearby parking fee: PLN 60 per day (3 ft away)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emaus Apartments Apartment Krakow
Emaus Apartments Krakow
Emaus Apartments
Emaus Apartments Hotel
Emaus Apartments Kraków
Emaus Apartments Hotel Kraków

Frequently asked questions

Is Emaus Apartments pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Emaus Apartments?

Self parking is available for PLN 60 per day.

What time is check-in at Emaus Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Emaus Apartments?

Check-out is at noon.

Does Emaus Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 100 per vehicle applies.

Where is Emaus Apartments located?

Located in Zwierzyniec, this hotel is within 1 mi (2 km) of Marshal Jozef Pilsudski Stadium, Main Market Square, and Wawel Castle. Monastery of Norbertan Sisters and Jordan Park are also within 10 minutes.

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Emaus Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 345 reviews
Rating 8 - Good. 143 out of 345 reviews
Rating 6 - Okay. 23 out of 345 reviews
Rating 4 - Poor. 4 out of 345 reviews
Rating 2 - Terrible. 5 out of 345 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love them and will keep using them for all of my trips to Poland as they are always so consistent
Stayed 5 nights in Jan 2024

6/10 Okay

Marcin

Liked: Cleanliness, room comfort
The apartment is very basic to be honest. The quality of bathroom/toilet finishing as well as bed linen and towels is very average. Breakfast (served in the room) was good and plenty of choices. No elevator and 24h reception, make sure to get the access code to the door if you arrive late. No parking, just street parking which can be tricky to find and has to be paid extra.
Stayed 5 nights in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Godt ophold

Udmærket lejlighed for vores to overnatninger. Lidt udfordringer med reception ikke havde åbent så tit. Men det gik
Stayed 2 nights in Oct 2024

10/10 Excellent

michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay for some days of holidays. There were 6 of us and it was quite comfortable
Stayed 3 nights in Aug 2024

2/10 Terrible

Karolina

Disliked: Cleanliness, room comfort, communication

Don’t waste your money on Emaus apartments

When we got to the apartment around 3pm, we found the apartment completely messy. There were two holes in the walls, the toilet wasn’t cleaned after the previous guests, the couch had a huge stain on it and there was no clean cups at all. When I talked to the receptionist I was told that after 2pm nothing can be done about the mess and I can take it or leave it. I asked to be put in touch with manager I was informed that the manager wasn’t going to be around for a couple of days but they would get in touch with me the next days. This was on a Wednesday at 3pm. Nobody contacted us throughout our stay. Upon check out I mentioned that I never got a response from the manager but the receptionist just gave me a quick glance and smiled. Great customer service!!! Wouldn’t return there.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, communication

Appartement propre 👌

Ça s'est très bien passé, puis l'emplacement est top à une vingtaine de minutes pour arriver au centre ville Deux petits détails, 1er c'est le canapé à changer car il n'est pas confortable et 2eme c'est de mettre un petit four à disposition, sinon tout le reste est top Appartement super propre et avec tout ce qu'il faut Quartier est super tranquille, je recommande Merci
Stayed 3 nights in Jun 2024

8/10 Good

Andriy

Liked: Cleanliness, property conditions & facilities, communication
It is ok to stay for a night. The place is quiet, żabka store is near, so you can get some food even on Sunday. It takes around 25 min. to get to the airport. One thing I didn't like is that shower condition is not very good. And after simply taking shower the water leaked into the corridor and even the toilet next to the shower. Other than that, everything was ok.
Stayed 1 night in Jun 2024

8/10 Good

Christina Berner

Liked: Property conditions & facilities, communication
I loved how easy it was to find, the communication was great, and it’s a perfect apartment for when you are travelling. We are very happy with this place.
Stayed 1 night in Jun 2024

8/10 Good

Stephanie

Liked: Amenities, communication
Disliked: Cleanliness
This is our third stay with Emaus. We loved our stays so much that we decided to keep using them as our place to stay. When we came back from our walk, I noticed the dishwasher was on. I thought maybe I had accidentally switched it out while leaning against the counter making drinks. I switched it off, and my son said to me, "There are all dirty plates inside there," so I opened it, and to my shock, yep, there were filthy plates inside. We were up at 3 am to travel to Poland, and after catching a 6 am flight with a 3-hour stopover, we headed to Poland and made our way to our fav apartment. I really was worried that maybe the room hadn't been properly cleaned, but I don't think that's the case because after tinkering to try and get the dishwasher to work, I believe that it is just broken, but then again, I never use them as back home we just hand wash things in the sink. I do the same here. So unfortunately, the dirty cutlery has to stay in the dishwasher as we can't put them away dirty. I'm not hand cleaning things that aren't used by me. A room check should have spotted these. We still value our stays but I just wanted to mention this so you are aware that used plates were inside the dishwasher from previous guests.

6/10 Okay

Sarah

Liked: Cleanliness, communication
The staff were incredibly kind, friendly, and welcoming! The rooms were a bit older than expected, with older mattresses and some worn cabinetry in the bathroom. Noise also traveled very easily from the nearby rooms and from the hallway and staircase. Very walkable to all the main sights in Krakow!
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation with great people. I fell in love with Poland and will be coming back soon - thank you for everything ❤️

10/10 Excellent

Gagandeep

Liked: Cleanliness, room comfort, communication
Clean and very spacious apartment excellent price very good value. Convenient to Krakow centre
Stayed 2 nights in Jan 2024

8/10 Good

ANNA

Liked: Cleanliness, room comfort, communication

Ottimo direi

L'appartamento è giusto per 6 persone. Letti comodi, il divano letto un po' meno. Tutto pulito e tenuto in ordine. Il bagno è diviso in due stanze: in una solo il WC, nell'altra solo doccia e lavandino. Niente bidet. Strategicamente ottimo, fermate autobus a pochi minuti a piedi e ad una decina di minuti in autobus dal centro. Prezzo tutto sommato giusto.
Stayed 3 nights in Dec 2023

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities, communication
Everything was great! Super friendly and very helpful! Thankyou :)
Stayed 2 nights in Dec 2023

8/10 Good

Edmund

Liked: Cleanliness, room comfort, communication

Short break to Krakow

Apart from one used earplug and polythene under the bed (we moved beds apart) and a missing plug in the bathroom, this apartment was excellent! With fridge, microwave and even dishwasher supplied. The flat was lovely and warm and very secure. It’s a taxi run into town as there are not many restaurants locally. Joanna gave great instructions on booking a cab. A extremely nice apartment that I will recommend to my friends
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
We stayed for couple days. You can walk to town and you are already in Main Square after 20 minutes. The rooms and livingroom was clean and we had good time.
Stayed 3 nights in Aug 2023

6/10 Okay

Tiina anita

Liked: Communication
Disliked: Amenities
Patjat tosi surkessa kunnossa, huone iso mutta tunnelma puuttui, ilmastointi olematon siirrettävällä puhaltimella. Sivuston etusivu harhaanjohtava, englannin kieltä taitamaton henkilökunta. Omatoimi matkaajalle sopiva sijainti hyvä nähtävyyksien katseluun.
Stayed 3 nights in Aug 2023

10/10 Excellent

Don

Very new and up to date !! But very difficult to get to 3rd floor with no elevator!! Should be mentioned in the ad not for people with mobility issues or the elderly!
Stayed 8 nights in Jun 2023

8/10 Good

Geir

Liked: Cleanliness, property conditions & facilities, communication
Lite kjøkken utstyr til og lage mat. Tynge trapper og gå i når du bor på toppen ingen heis.
Stayed 4 nights in Jun 2023

10/10 Excellent

JORGE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! Thank you!
Stayed 1 night in Aug 2022

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
I arrived earlier and left my luggage with the staff (reception). After my return my luggage was gone. The receptionist gave my luggage to somebody else. The problem was rectified quickly but the impression stayed with me.
Stayed 2 nights in Jun 2022

10/10 Excellent

Tassadit

Liked: Amenities, property conditions & facilities, communication
Tout est parfait
Stayed 2 nights in Oct 2021

8/10 Good

Stanislav

Liked: Cleanliness, amenities, property conditions & facilities, communication
Horrible shower. Who came up with the idea of not having a door so the water is all around? This is the only reason for 4 stars and not 5. The rest was good. Recommend.
Stayed 2 nights in May 2022

10/10 Excellent

j

Liked: Cleanliness, room comfort, communication

Nice accommodation

The communication from the hotel was really good, the apartment was on the third floor and there was no lift not a problem for us but worth noting if you struggle with stairs. The room was very spacious and clean with plenty of shower gels and shampoo's, it had everything you needed for your stay hair dryer, coffee maker, iron, ironing board, even a dishwasher. The continental breakfast was brought to the rooms, the selection was amazing, very fresh and fantastic value for money it kept us going until late afternoon. The accommodation was in a quiet area about a 15 minute walk from the main square but close to a market, some shops and a tram stop.
Stayed 2 nights in Feb 2022