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Aparthotel

Crystal Suites Chez Helena

Property class: 3.5

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Close to Wawel Castle and Main Market Square, Crystal Suites Chez Helena has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, Patio

A hotel room with a large bed, a bedside table, a mirror, a desk, and a chair.

Deluxe Room, Patio

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Courtyard View

A bedroom with a large mirror, a bed with white bedding, a desk with a chair, and a nightstand with a lamp.

Deluxe Room, Courtyard View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Penthouse, Kitchenette

A hotel room with a wooden herringbone floor, a checkered tile area, a bed, a small table with a vase, and a kitchenette with white cabinets and a countertop.

Family Penthouse, Kitchenette

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe with private patio

A neatly made bed with white linens and pink pillows, a bedside lamp, and a floral headboard.

Deluxe with private patio

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 10
  • Free WiFi

View all photos for Deluxe with courtyard view

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe with courtyard view

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Kraków City Centre neighborhood, Crystal Suites Chez Helena is connected to a rail/subway station. Stanislaw Lem Garden of Experiences and Blonia Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jordan Park and International Cultural Centre. Looking to enjoy an event or a game while in town? See what's happening at Tauron Arena Kraków or Marshal Jozef Pilsudski Stadium. Visit our Kraków travel guide
View more Aparthotels in Kraków
Map
ul. Szeroka 14, Kraków, Lesser Poland, 31-053

What's nearby

  • A historic building with a red-tiled roof and arched windows.
    Old Synagogue
    1 min walk - 0.2 km
  • A cemetery with numerous headstones and tombstones.
    Jewish Cemetery
    1 min walk - 0.2 km
  • A historic castle with a prominent tower and a large arched entrance.
    Planty Park
    9 min walk - 0.8 km
  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    14 min walk - 1.2 km
  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    17 min walk - 1.4 km

Getting around

  • Turowicza Station
    6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    7 min drive
  • John Paul II - Balice Airport (KRK)
    36 min drive

Restaurants

  • Hamsa
    1 min walk
  • Alchemia
    5 min walk
  • Hana Sushi
    4 min walk
  • Craftownia
    3 min walk
  • Klezmer-Hois
    1 min walk

About this property

Crystal Suites Chez Helena

  • Aparthotel near Main Market Square
  • Near Wawel Castle, Crystal Suites Chez Helena provides everything you need. Stay connected with free in-room WiFi.
  • Other perks at this aparthotel include:
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • A front-desk safe, smoke-free premises, and multilingual staff
    • Tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and have comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Highchairs, baby baths, and free infant beds
    • Bathrooms with hydromassage showers and free toiletries
    • 26-inch LCD TVs with satellite channels
    • Wardrobes/closets, kitchenettes, and refrigerators

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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Car not required

Family friendly

  • Baby bath
  • Children stay free (see details)
  • Free crib
  • High chair

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 8:00 AM to noon for a fee: PLN 40 for adults and PLN 40 for children
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 26-inch LCD TV with satellite channels
  • CD player
  • iPod dock
  • Stereo

Laundry

  • Laundry detergent
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Multilingual staff
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • Connected to a convention center
  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a historical district
  • In an entertainment district
  • In the city center
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 3 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 40 for adults and PLN 40 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Frequently asked questions

Is Crystal Suites Chez Helena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Crystal Suites Chez Helena?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Suites Chez Helena?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Crystal Suites Chez Helena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 129 per vehicle applies.

Where is Crystal Suites Chez Helena located?

Located in Kraków City Centre, this aparthotel is within 1 mi (2 km) of Old Synagogue, Main Market Square, and Wawel Castle. Jewish Cemetery and Remu'h Synagogue are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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