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Central Palace

4.0 star property
Hotel connected to a shopping center in Kraków

Choose dates to view prices

Central Palace sits in the heart of Kraków City Centre, putting shopping adventures just steps away. Guests appreciate the practical comforts of free in-room WiFi while multilingual staff provide tour assistance that helps visitors navigate the historic city with confidence.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Room

1 bedroom, hypo-allergenic bedding, soundproofing, iron/ironing board

Comfort Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Apartment

1 bedroom, hypo-allergenic bedding, soundproofing, iron/ironing board

Junior Suite Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Apartment

View from room

Studio Apartment

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Ul. Lubicz 4, Kraków, Lesser Poland, 31-154

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Galeria Krakówska - 2 min walk - 0.2 km
  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 8 min walk - 0.7 km
  • Wawel Castle - 20 min walk - 1.7 km

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 12 min walk
  • John Paul II - Balice Airport (KRK) - 34 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪Subway - ‬4 min walk
  • ‪Kociarnia Kocia Kawiarnia - ‬2 min walk

About this property

Central Palace

Upscale hotel near Main Market Square
Close to Wawel Castle, Central Palace provides amenities like a shopping mall on site. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
  • An elevator
Room features
All guestrooms at Central Palace feature comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Separate sitting areas, refrigerators, and electric kettles

Similar properties

Front of property - evening/night

Central Palace - LoftAffair Collection

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  • Restaurant
  • Air conditioning
  • Laundry
9.4 out of 10, Exceptional, 31 reviews
Central Palace - LoftAffair Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: PLN 45 for adults and PLN 45 for children

Things to do

  • Shopping mall

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately PLN 45 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Self parking fee: PLN 60 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Central Palace Habitan Apartment Krakow
Central Palace Habitan Apartment
Central Palace Habitan Krakow
Central Palace Habitan
Apartment Central Palace by Habitan Krakow
Krakow Central Palace by Habitan Apartment
Apartment Central Palace by Habitan
Central Palace by Habitan Krakow
Central Palace Habitan Krakow
Central Palace Hotel
Central Palace Kraków
Central Palace by Habitan
Central Palace Hotel Kraków

Frequently asked questions

Is Central Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Central Palace?

Self parking is available for PLN 60 per day.

What time is check-in at Central Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Central Palace?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Central Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.

Where is Central Palace located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Royal Road and Main Market Square. Planty Park and Galeria Krakówska are just steps away. Kraków Główny Station is 12 minutes by foot.

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Central Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 100 reviews
Rating 8 - Good. 22 out of 100 reviews
Rating 6 - Okay. 9 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

david

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dont hold luggage and unable to check in early

We travelled from Wroclaw, and the reception wouldn't let store our luggage, nor would they let us check in early. They told me they texted me a location to store luggage twice, which i never received. Lady I spoke to was very abrupt and rude. Rooms were nice, and is in an excellent location. Spoilt by rude staff on check-in .
Stayed 1 night in May 2023

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in the perfect location

Great apartment in the perfect location. The building is old but the apartment is completely new, very modern and comfortable. It has the elevator and AC (big plus) and in spite being very close to central railway station it is very quiet (with windows closed). Would choose again. Make sure to call reception if arriving earlier. The reception is in different building (~5 minutes away).
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Staff & service

Expected a better place

The pictures shown look much better than the actual condition of the rooms. Needs some maintenance and more cleaning specially under beds and tables/kitchen counter. The mattress protector was made of some kind of plastic material, which made noise when moving in the bed and also made as sweat.
Stayed 2 nights in Jun 2023

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enkelt med innsjekk og utsjekk (ikke avhengig av personell). Enkelt å få kontakt med hotellet via Mail, svarer fort og er behjelpelig med alle spørsmål. Fine rom, veldig god seng, umiddelbar nærhet til det meste!
Stayed 3 nights in Apr 2023

10/10 Excellent

Luke Miller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location & classy accommodation

Fantastic location in a beautiful glamorous setting.
Stayed 3 nights in Oct 2022

10/10 Excellent

Aletha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is fabulous and the room was amazing! Bed was very comfortable and the room was spacious and very clean!
Stayed 2 nights in Sep 2022

8/10 Good

Anders

Liked: Staff & service, room comfort

Familjetripp

Boendet ligger väldigt bra till om man vill ha nära till Galeria Krakowski. Fräscha lägenheter, vi fick en loftlägenhet som saknade mörkläggningsgardiner på fönstertak, i övrigt inte mycket att anmärka på. Lyxiga materialval både kök och badrum. Bra för 2 barn å 2 vuxna. I övrigt
Stayed 1 night in Aug 2022

8/10 Good

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort

Fint værelse på en god beliggenhed

Fint værelse på en rigtig god beliggenhed, meget centralt. Meget nemt at tjekke ind med kode osv. Et minus er, at der ikke nogen reception (der er en disk, men ingen medarbejdere, da vi var der), så hvis man løber tør for toiletpapir, kaffe/te, vil have rene håndklæder osv., skal man ringe til hotellet og kan ikke få det med det samme. Kun mulighed for ét kort til værelset, hvilket også tæller ned, det er rart at have mindst to. Værelset var ret småt, men ganske nydeligt og flot indrettet. Persiennerne var dog gået i stykker og lyset på badeværelset blinkede. Orienterede hotellet om lyset over telefonen, men det blev ikke fixet, mens vi var der. Alt i alt et fint værelse til en enkelt nat eller måske to. Vi havde købt 4 overnatninger, hvilket nok var lidt for lang tid, og vi endte også med at finde et andet hotel på 4. dagen, hvor der var fitnesscenter, pool osv.
Stayed 4 nights in Jul 2022

8/10 Good

yuki

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
good :) great location near to mall and station, old city the building and room of design bad :( not enough amenities broken hair dryer always nobody caretaker
Stayed 8 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely finish, ac not great

Lovely room, was a bit hot to sleep as the a/c unit was the opposite end of the apartment. Also, very low head height around bed
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. Clean, modern and in a very good location. Would certainly recommend to anyone thinking of visiting Karkow to stay here. Cons: Reception opens at 10am, so had to use a luggage drop off place for my final day and walls were slightly on the thin side, could hear a person snoring in the room next to me.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skal bo her neste gang jeg skal til Krakow!

Veldig fine rom med kul design og komfortabel innredning. Vi bodde i juniorsuite og hadde god plass og et veldig behagelig opphold. Hotellet er ubemannet, men det er enkelt å komme seg inn og finne frem på egenhånd. Plasseringen er bra i forhold til shopping og ligger like ved et stort, moderne shoppingsenter med supert utvalg. En kort spasertur inn til den flotte gamlebyen. Anbefales!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz besondere Unterkunft! Altes Denkmalschutz Gebäude mit stilvoller Ausstattung. Lage ist unschlagbar.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Unbelievable value especially for the price. Will stay here again for sure! Great location opposite the Galleria and a 5 min walk to the square
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing place to stay in such a beautiful city

The apartment was spotless, comfortable and stylish. It was very central. Right next to the train station and a shopping center. Only a few minutes walk to the old town.
Stayed 5 nights in Jan 2020

10/10 Excellent

Emily, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect apartment in a great location! Would 100% recommend. Very clean, tidy & so modern.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and extremely comfortable !

The apartment and building itself is amazing, aswell as an ideal location, right beside the shopping centre and main train station and only a 5-10 minute walk to the main square! There is no face to face communication with staff however all online communication is very easy to use and we had no problems at all during our stay
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated very clean and smart spacious apartment in a great central location. Excellent value.
Stayed 3 nights in Nov 2019

10/10 Excellent

Lisa, Waterlooville

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and brilliant location everything you need within 10mins walk
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great accommodation, poor customer service

Great location and modern apartments. However, my room had no blind on one of the windows overlooked by a hotel opposite so I had zero privacy for the first night of my stay and bright lights from the hotels and shopping center made for a difficult night's sleep. Issue was reported on the first evening and again on the second day with no updates on a resolution. Eventually Hotels.com had to step in to get a response from the owners and move me to another apartment. Great accommodation that is let down by very poor customer service.
Stayed 2 nights in Nov 2019

10/10 Excellent

Linda, Stockholm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det låg mittemot ett stort köpcentrum samt bara några minuters promenad från gamla stan. Rummet/lägenheten var otroligt fint inredd med många bekvämligheter. Personalen var otroligt hjälpsamma på mejl innan vi anlände, de hjälpte oss att boka taxi (transfer) samt en guidad tour till Auschwitz.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern appartment. Great location, will definitely be back!!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay

Such an amazing place to stay, the apartment was brand newly renovated, in a great location and has everything you need. Only thing that would have been nice is clearer instruction on finding the place as took us a short while given its in the middle of a square
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location the styling of the room - modern clean and met all our needs.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location, etc. great, but the staff=receptionist, was totally horrible!! Very low customer service, no manners at all, totally rude. Otherwise a great place to stay.
Stayed 4 nights in Oct 2019