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Featured image
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
View from Room
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.4/5 Excellent
954 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationK11 Shopping Mall7 min walk
Popular LocationHong Kong Space Museum12 min walk
Popular LocationNathan Road Shopping District8 min drive
AirportHong Kong (HKG-Hong Kong Intl.)36 min drive

Choose dates to view prices

  • Deluxe Room

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    • 1 Queen Bed OR 2 Twin Beds
    More detailsDeluxe Room
  • Premier Room

    4.1/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsPremier Room
  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsSuperior Room
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsJunior Suite
  • Sky Deluxe Room

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSky Deluxe Room
  • Sky Side Harbour Room

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Partial sea view
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsSky Side Harbour Room
  • Sky Harbour Room

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Harbor view
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsSky Harbour Room

About this area

Kowloon

Located near the beach, The Royal Garden is in Kowloon's Tsim Sha Tsui neighbourhood, an area with great shopping. K11 Shopping Mall and Harbour City are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland. Travelling with kids? Make time for The Peak Tram, or head to an event or a match at Happy Valley Race Course.

Visit our Kowloon travel guide
Map
Popular Location

What's nearby

  • K11 Shopping Mall - 7 min walk
  • Hong Kong Space Museum - 12 min walk
  • Harbour City - 14 min walk
  • Kowloon Park - 15 min walk
  • Nathan Road Shopping District - 8 min drive

Getting around

  • Whampoa Station - 5 min drive
  • Hong Kong East Tsim Sha Tsui Station - 9 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 36 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast, lunch and dinner.

About this property

The Royal Garden

Family-friendly Kowloon hotel in Tsim Sha Tsui, walk to K11 Shopping Mall
6 restaurants, an outdoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 450 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LED TVs with satellite channels. Guests will also find iPod docking stations, 24-hour room service and fridges.
The Royal Garden offers 450 forms of accommodation with iPod docking stations and minibars. LED televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 450 per day
  • Return airport shuttle (surcharge) from 7 AM to 9 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 297 for adults and HKD 297 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space (2973 square feet)

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • iPod dock
  • LED TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 7 AM to 9 PM
Fees may apply; contact the property in advance to make arrangements
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 550.0 per day.
Cots (infant beds) are not available

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 297 for adults and HKD 297 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140.00 (one-way)
  • Valet parking fee: HKD 450 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at The Royal Garden and receive a full refund?
Yes, The Royal Garden offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Garden cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for HKD 450 per day.
What time is check-in at The Royal Garden?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Does The Royal Garden provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of HKD 140 per person, one way, applies.
Where is The Royal Garden located?
This family-friendly Kowloon hotel is located in the historical district, within a 15-minute walk of K11 Shopping Mall, Hong Kong Space Museum and Harbour City. Lan Kwai Fong and Hong Kong - Macau Ferry Terminal are also within 3 mi (5 km). Hong Kong East Tsim Sha Tsui Station is 9 minutes by foot and Hong Kong Tsim Sha Tsui Station is 9 minutes.

Guest reviews

Overall score and ratings for The Royal Garden

4.4
Excellent
5 - Excellent
518
4 - Good
324
3 - Okay
73
2 - Mediocre
26
1 - Poor
13
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Long check in process, both me and my pattern need to fill in paper work

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is friendly and the special treats offered at the club

Stayed 3 nights in May 2020

3/5

  • Liked: Cleanliness, staff & service

I am honestly very disappointed that some rooms in a five stars hotel didn’t come with a bathtub..... and honestly, I never stay in a hotel without one.... (except those super tiny one in Tokyo) .... luckily they switch room for me after request.

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, helpful staffs. Was a bit worry that the hotel might looks a bit old, turn out all facilities are fantastic! Bravo!

Stayed 1 night in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Warm welcome of staff. Good price with an unexpected room size n view at such a hot location. Convenient. Booking from hotel direct via internet seems not working very well.

Stayed 5 nights in Apr 2020