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Sheraton Hong Kong Hotel & Towers

Photo gallery for Sheraton Hong Kong Hotel & Towers

Exterior
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, laptop workspace, blackout drapes
Premium bedding, in-room safe, laptop workspace, blackout drapes
Club Suite, 1 Bedroom, Non Smoking, Harbor View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Overview of Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers

5-star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
20 Nathan Road, Tsim Sha Tsui, Kowloon

Explore the area

  • Popular LocationVictoria Harbour3 min walk
  • Popular Location1881 Heritage6 min walk
  • Popular LocationTemple Street Night Market17 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)32 min drive

Room options

About this area

Kowloon

Located near the beach, Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while Ocean Park and Hong Kong Disneyland are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Happy Valley Race Course. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like golf lessons. Guests love the hotel's location for the sightseeing.
Visit our Kowloon travel guideOpens in a new window
Map

What's nearby

  • Victoria Harbour - 3 min walk
  • Chungking Mansions - 5 min walk
  • Hong Kong Museum of Art - 5 min walk
  • 1881 Heritage - 6 min walk
  • Temple Street Night Market - 17 min walk

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 32 min drive

Restaurants

  • Khyber Pass Mess Club - 2 min walk
  • Unkai Japanese Cuisine - 3 min walk
  • The Delhi Club - 3 min walk
  • Wu Kong Shanghai Restaurant - 4 min walk
  • Nanhai no.1 - 4 min walk

About this property

Sheraton Hong Kong Hotel & Towers

5-star luxury hotel located in Tsim Sha Tsui
Located close to Hong Kong Museum of Art and Victoria Harbour, Sheraton Hong Kong Hotel & Towers provides a terrace, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature ocean views and happy hour. Yoga classes and aerobics classes are offered at the gym; Sheraton Hong Kong Hotel & Towers also has dry cleaning/laundry services, 2 bars, and a business center. Free in-room WiFi and babysitting are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Concierge services, tour/ticket assistance, and free newspapers
  • Smoke-free premises, wedding services, and a banquet hall
  • Guest reviews give good marks for the proximity to shopping
Room features
All 782 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guests reviews say good things about the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

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Free WiFi
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Family friendly
5 star
5 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19 restrictions, the steam room, sauna and spa tub are not available until further notice.
Due to COVID-19, access to the pool is available by reservation only. Guests are required to reserve a 55-minute time slot. Access is available on a first-come, first-served basis.

Renovations and closures

The following facilities or services will be unavailable from January 6 2023 to December 31 2024 (dates subject to change):
  • Spa tub
The following facilities are closed seasonally each year. They will be closed from February 1 to February 10:
  • Swimming pool
The property will be renovating from September 27 2022 to February 28 2023 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Alipay
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

Does Sheraton Hong Kong Hotel & Towers have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from February 1 to February 10.

How much does it cost to stay at Sheraton Hong Kong Hotel & Towers?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Hotel & Towers on Feb 26, 2023 start from P 7,385.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hong Kong Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hong Kong Hotel & Towers?

Valet parking is available for HKD 1920 per day. Limited spots are available.

What time is check-in at Sheraton Hong Kong Hotel & Towers?

Check-in is from 3:00 PM - anytime.

What time is check-out at Sheraton Hong Kong Hotel & Towers?

Check-out is at noon.

Where is Sheraton Hong Kong Hotel & Towers located?

Located in Tsim Sha Tsui, this luxury hotel is within a 10-minute walk of Victoria Harbour and Hong Kong Museum of Art. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 mi (3 km). Hong Kong East Tsim Sha Tsui Station and Hong Kong Tsim Sha Tsui Station are within a 5-minute walk.

Can I cancel my reservation for free at Sheraton Hong Kong Hotel & Towers and receive a full refund?

Yes, Sheraton Hong Kong Hotel & Towers offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Hong Kong Hotel & Towers cancellation policy on our site for more details about any exclusions or requirements.

Sheraton Hong Kong Hotel & Towers Reviews

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1026 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 370 out of 1026 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 106 out of 1026 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 39 out of 1026 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 15 out of 1026 reviews" "
" "2 - Terrible 1%

8.6/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Good

CHUI YEE

Stayed 1 night in Oct 2022

8/10 Good

ALEXANDER P

Stayed 1 night in Oct 2022

10/10 Excellent

Issam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near the Metro station
Stayed 6 nights in Oct 2022

10/10 Excellent

Mya

Stayed 1 night in Oct 2022

10/10 Excellent

Victor Sun Ho

Stayed 2 nights in Sep 2022

10/10 Excellent

Max

Stayed 1 night in Sep 2022

10/10 Excellent

RONG

Stayed 1 night in Aug 2022

10/10 Excellent

HU WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Ho Tin

Stayed 1 night in Aug 2022

10/10 Excellent

Cheung

Stayed 1 night in Aug 2022