Kowen Hotels

"Was close to my work"

"Great value option close to city with light rail stop outside. Very clean and comfortable for a one or two night stay."

"Location "

"Pubic hair in toilet. Toilet behind toilet seat did not look like it had been cleaned. "

"spotless room. very comfy and cosy."

"Our room designed for wheelchair users which is just great for everyone. Every element excellent so will stay again"

"Great property, central to all attractions "

"No Restaurant available. No gym available. No laundry room available. No housekeeping without payment. Free wifi only works for 24hours. Air conditioning restricted so cannot be controlled. No Bar. No room service. Got charged for breakfast despite booking and paying already. The advertised amenities are not available. 2 other guests started shouting at me and stole food off my plate at breakfast. And the breakfast was disgusting - bacon all fat, sausages pale and all skin, even the hash browns are rubbery. Sauces were over sweet and rubbery too. Why were there green beans in the baked beans? Barely a place to sit, and mess and old plates everywhere. Think there was only 3 people - 2 chefs and 1 FOH. Chef had to keep coming out to deliver food, whilst FOH accused everyone of not paying for breakfasts. Pool is dirty, UNHEATED, and in shade all the time. Room was dirty and old. There was no duvet cover, and the duvet was yellow and dirty. Hotel overall dirty and uncared for. Amenities they advertised were not available - straight up false advertising. Avoid this place. Expedia attempted to contact them for a refund but haven't been able to get in touch. Sums it up."

"Lovely atmosphere with very welcoming staff, from checking in at reception to enjoying the bar and restaurant."