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"Very helpful at check in, rooms are large comfortable and clean, the spa was excellent, and hotel is very conveniently placed"

"Room size is bigger than expected Staff are friendly and polite. "

"The location is a 2-minute walk from the train station, making it accessible to anything in the city. I worked every morning and toured the city and neighboring communities in the afternoon. It was perfect! I had one glitch with the WiFi, and the staff fixed it immediately. They helped with planning, bus routes, etc. The laundry was simple to use and convenient. This was the only hotel I stayed where breakfast was included. It was tasty. I would definitely recommend this hotel! "

"Many good restaurants, convenient stores and shopping easily accessible. Beds were very comfortable. Another towel rack in the bathroom would be nice to have."

"This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade. "

"very convenient, close to everything"

"clean "

"A little older full service hotel. As with everything in Japan, perfection is delivered every time! "

"Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience "