Klausen Hotels

"Lovely hotel in the perfect location, however a few things fell short for a hotel at this price. Eg the toiletries, very basic hair/shower gel, no separate shampoo or conditioner. The shower head was set up in a way that you’re basically standing up against the wall to get under the water. There was a dirty rag left from the cleaners in the cupboard."

"Perfect location for walking to all the UNESCO sites, restaurants, shopping. The staff was excellent from check-in to breakfast to checkout, highly recommend this hotel. "

"Lovely hotel with lovely staff. It’s walkable to the old town but not close. Having a car would be better in this location or taxi’s, which are readily available. We drove all around Germany and this was the easiest hotel to park. The staff is lovely and made our stay fantastic. "

"Rooms were clean. Breakfast was fantastic. Quiet Rooms. Enjoyable stay!"

"good breakfast menu"

"We had a wonderful stay. The staff was very friendly. Breakfast was great. We will visit again! "

"I was originally placed in a room that was stuffy, smelt mildew, like it had been closed up for some time. I went down to the front counter and requested a room change. The desk clerk was very accommodating and move me right away. I was one in the morning and there was no way have a good nights rest. I appreciate it you moving me, but I don’t think anyone should be put in that room in the condition it was."

"Excellent breakfast, clean room, great shower and terrific staff. I would stay there again in a heartbeat. "

"Staff was friendly and helpful. Check in and check out was as easy as it gets. Parking was great. Breakfast was very good with no cooked options. Some mold in the shower. My only problem was we didn't realize that we had to request room service on line so we had to ask for clean towels because we missed the opportunity to have cleaning service. "