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Hotel Crystal - Das Alpenrefugium

4.0 star property
Mountain ski retreat with full-service spa and restaurant

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Photo gallery for Hotel Crystal - Das Alpenrefugium

Lake
Restaurant
Reception
Premium bedding, in-room safe, desk, laptop workspace
Pool
Hotel Crystal - Das Alpenrefugium, nestled near Kitzbueheler Horn Ski Area and Hahnenkamm Cable Car, offers an upscale retreat with a spa featuring body treatments and yoga classes. Enjoy skiing, hiking/biking trails nearby or unwind at the garden; amenities include a terrace for relaxation, shopping on site for convenience and in-room WiFi to stay connected. Guests also appreciate the arcade/game room for entertainment. This hotel has received good marks from guests who liked its overall condition.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Parking available
  • Housekeeping

Room options

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Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Balcony, Mountain View

Floor plan

Superior Double Room, 1 Queen Bed, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Floor plan

Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Balcony, Mountain View

Floor plan

Superior Suite, 1 Bedroom, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 90 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

View all photos for Family Suite, 1 Bedroom, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Suite, 1 Bedroom, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Single Room, 1 Queen Bed, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 Queen Bed, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Sankt Johann in Tirol, Hotel Crystal - Das Alpenrefugium is in the city center and near a train station. Hahnenkamm Cable Car is a notable landmark, and some of the area's activities can be experienced at Panorama Badewelt and Hartkaiser Gondola. Hahnenkamm Ski Area and Kitzbueheler Horn Ski Area are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and ski runs, or check out other outdoor activities such as snow tubing and snowshoeing.
Visit our Sankt Johann in Tirol travel guideOpens in a new window
Map
Hornweg 5, Sankt Johann in Tirol, Tirol, 6380

What's nearby

  • St. Johanner Bergbahnen - 3 min walk - 0.3 km
  • Panorama Badewelt - 6 min walk - 0.6 km
  • Black Lake - 13 min drive - 10.1 km
  • Hahnenkamm Cable Car - 13 min drive - 11.1 km
  • Kitzbueheler Horn Ski Area - 19 min drive - 13.2 km

Getting around

  • St. Johann in Tirol Station - 10 min walk
  • W.A. Mozart Airport (SZG) - 67 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Ristorante Pizzeria La Rustica - ‬4 min walk
  • ‪Villa Masianco - ‬2 min walk
  • ‪Le Bastian - ‬9 min walk
  • ‪Sporthotel Austria - ‬3 min walk

About this property

Hotel Crystal - Das Alpenrefugium

Upscale hotel near Panorama Badewelt
Located close to Kitzbueheler Horn Ski Area and Hahnenkamm Cable Car, Hotel Crystal - Das Alpenrefugium provides a terrace, shopping on site, and a garden. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. Treat yourself to a body treatment, a body scrub, or a manicure/pedicure at Crystal Sauna, the onsite spa. Yoga classes are offered at the gym; other things to do include archery, mountain biking, and snowboarding. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Outdoor pool access nearby
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), access to a nearby indoor pool, and express check-out
  • Express check-in, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hotel Crystal - Das Alpenrefugium have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and bathrobes.
Other amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Uncovered self parking on site (EUR 9 per day; includes in/out privileges)
  • Uncovered extended parking on site (EUR 7 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Books
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool (guest access)
  • Ropes course
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1966
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Renovations and closures

The property is closed during April and November.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 89.0 per day
Cribs (infant beds) are available for EUR 29.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self parking fee: EUR 9 per day (in/out privileges)
  • Uncovered extended parking fee: EUR 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 29.0 per night
  • Rollaway bed fee: EUR 89.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Aktivhotel Crystal
Aktivhotel Crystal Hotel
Aktivhotel Crystal Hotel St. Johann in Tirol
Aktivhotel Crystal St. Johann in Tirol
Aktivhotel Crystal Hotel Sankt Johann in Tirol
Aktivhotel Crystal Sankt Johann in Tirol
Aktivhotel Crystal
Crystal Das Alpenrefugium
Hotel Crystal - Das Alpenrefugium Hotel
Hotel Crystal - Das Alpenrefugium Sankt Johann in Tirol
Hotel Crystal - Das Alpenrefugium Hotel Sankt Johann in Tirol

Frequently asked questions

Does Hotel Crystal - Das Alpenrefugium have a pool?

Yes, this property has outdoor pool access.

Is Hotel Crystal - Das Alpenrefugium pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Crystal - Das Alpenrefugium?

Self parking is available for EUR 9 per day. Extended parking is available for EUR 7 per day. There is free parking nearby.

What time is check-in at Hotel Crystal - Das Alpenrefugium?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM–10:00 PM for a fee.

What time is check-out at Hotel Crystal - Das Alpenrefugium?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Crystal - Das Alpenrefugium provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 159 per vehicle applies.

Where is Hotel Crystal - Das Alpenrefugium located?

Located near the slopes, this Sankt Johann in Tirol hotel is in the mountains, 0.4 mi (0.6 km) from Panorama Badewelt, and within 9 mi (15 km) of Hahnenkamm Cable Car and Hartkaiser Gondola. Hahnenkamm Ski Area and Kitzbueheler Horn Ski Area are also within 12 mi (20 km). St. Johann in Tirol Station is 10 minutes by foot.

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