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"Great staff. Everything we needed!"

"The place itself was great and the staff that repeatedly had to help us was as well. The checkin process is abit painful and the keyless entry and the app didn’t work properly at all and was super frustrating. My mom was locked out for over half an hour until someone came to let her back in. Love the area and the restaurants nearby"

"Staff very obliging, we asked for a room on the ground floor and staff found us one."

"Breakfast was excellent. Carol , our server , could not have done more! "

"Beautiful boutique hotel in downtown Kitchener. Rooms were very clean & stylish. Loved the proximity to many bars & restaurants. Would definitely stay again "

"​If you're looking for five-star luxury, this isn't it but if you need a reliable spot to crash after a night out or a quick place to stay while traveling, it definitely does the trick. ​The staff is lovely and very welcoming, which makes a big difference. The rooms are basic but neat and tidy, and while the beds are actually quite comfortable, the pillows could definitely use an upgrade. Full disclosure: I’m the type of traveler who brings my own bedding anyway, so I was perfectly cozy! ​The rooms do have a bit of an old-fashioned smell to them, but I found a quick hack: I clipped a linen scented car vent air freshener onto the heater/AC unit, and it cleared the air right up. ​A huge highlight was the King Suite. It’s massive honestly felt more like a bachelor apartment than a hotel room. It comes with a full kitchenette, a full-size fridge, and Smart TVs, which is a nice modern touch for a budget friendly stay. ​Bottom line: It’s nothing fancy, but it's clean, comfortable, and the extra space in the suites makes it a great value."

"Breakfast was empty 1 hr before it was done"

"Concierge very accommodating"

"The room was comfortable and the location was close to where we wanted to be."