Kirtland Hills Hotels

"There was old food on the microwave. The bathroom sliding door was really hard to open The staff in the restaurant could have been a little nicer"

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"The fan in the bathroom didn’t work. One of the lamps was broken. We were supposed to have a queen bed but got a full size bed. When I went and told the staff member he kept saying it is a queen. He never came to the room and checked so instead of getting upset about it I just left it go."

"Restaurant was amazing "

"Room was clean, close to the Cleveland Clinic. The phone in the room didn’t work and after a day the TV quit working. We finally got those fixed. One lamp in the room was hanging, it still worked but unable to use since it was hanging. The room needs a bit more light the a/c heat was not easy to operate. The area was somewhat safe. A pet area with some grass is needed on the property. Breakfast was the usual pancakes, cereal, muffins, eggs, sausage. Had coffee and hot water for tea along with juices. "

"A/c was not working efficiently "

"The staff were exceptional"

"The hotel is very clean. The rooms were very spacious. And the staff is so genuine and friendly and helpful. Will definitely stay here again when visiting the Cleveland area."

"Very spacious like a suites"