Kinnear Hotels

"We checked into this hotel on Monday and immediately noticed issues. The first floor smelled strongly of cigarette smoke, the floors looked like they hadn’t been vacuumed in quite some time, and the hallway walls were covered in scuff marks. Our room on the second floor was no better. The door itself was heavily marked, as if it had been kicked or damaged repeatedly. When we entered, the room smelled stale and musty. The floors in both rooms were visibly dirty, as though mud had been tracked through and never cleaned. In the bathroom, there was a dead cockroach on the floor. The condition of the bed was especially concerning. The curtain around the bed was torn and frayed, and the bedding was covered in hairs of various lengths and colors, along with other debris. One of the beds had a large yellow stain in the center that appeared to be from urine and had not been properly cleaned or replaced. I will say the front desk employee was very kind and apologetic when I raised these concerns and offered a different room. However, due to the condition of the property overall and the fact that we were traveling with a one-year-old child, I did not feel comfortable staying in another room. I later contacted the manager, who apologized and said he would work with Expedia to issue a refund. As of now, I have not received that refund. While I appreciate the polite staff, the cleanliness and condition of this hotel were unacceptable, and I would not recommend staying here. "

"It was an enjoyable stay"

"The casino has slot machines. The cafe had a decent breakfast. We enjoyed the friendly service, the quiet atmosphere and the Lander area with beautiful canyons, rivers and good restaurants. "

"Overall this is a decent place to stay. The linens were a bit rough, but clean. The staff was great to work with, the rooms were clean, and the overall atmosphere was decent. This isn't a 5 start, but you'll be treated as well as you would in a 5 star."

"Everything was so nice and clean. Was just there visiting my grandson and my husband and him loved the pool was excellent little too much chlorine but they had a great time. Safeway is right next-door had no problem getting food. The breakfast was wonderful. I would recommend people stay there."

"Great for a night, and for pets!"

"I booked this room through expedia. I called the hotels local number to speak to a front desk representative to ask if they had a pool and a hot tub. The person I spoke to told me that they have both also that the pool was heated. I booked and found out that there was no hot tub , and the pool was not heated. So it was not a good time for my children , and I was hoping to relax in the hot tub. The staff was very friendly and helpful.So no complaints there. The room was standard for the price point. "

"Room was gross with blood stained and brown stained beds We ended up leaving same day because of a roach we found behind a bed."

"Room was gross. Towels were ratty, torn and stained. There was no remote for the TV. The furniture was all stained. "