Kice Island hotel rooms a the Sunstream Hotels

"The rooms are very run down, in need of updating the bathroom, the flooring, the locks on the door. supply hangars , and kleenex , it seems like a small request, but these things mean alot! The pool area was beautiful and the landscape around the pool beautiful. They should put more care into the rooms, just felt uncomfortable and not sure clean??? "

"Found black ants crawling in the bathroom"

"We went mid week and it was great, not too busy and very short lines. We took our grandson and we all had a great time. "

"Building needs updating "

"Did not feel safe staying in the room. The doors to the building didn’t even close, let alone lock. The code to get into the room was the easiest code, and the same code got you into every single room. The manager (maybe owner?) was MIA and never there. We had a number to text or call him but he didn't even read my texts or call back. We found 1 bar tender that tried to help us. The restort was dirty and not clean. Furniture was broken. Horrible stay. It was a ghost town."

"The ocean view was perfect from the 10th floor"

"We appreciated the early check in, the breakfast buffet, pool area, and Frederick’s always sunny disposition, but this may be our last stay here. We found the poor WiFi extremely frustrating as we were unable to watch anything on the new Roku TV system. We briefly got it to work before it abruptly stopped. Service all over the property is poor, so I’m not sure why they’d choose to install Roku when they have unreliable service as is. Instead, we used up our own data to watch TV. Also, my fiance had to work remotely and was unable to use the property’s WiFi. When we first inquired with the front desk, the young man was not especially interested in helping. The young lady who works the front desk during the day was more helpful. Also, we had no hot water the first day and it remained spotty throughout our stay. My showers alternated between lukewarm and cold. The beds were comfortable. The room was clean. The property itself is clean. Breakfast is decent with a selection of options. Depending upon what else is available in the future, we will likely stay elsewhere."

"Nice stay over easy communication with owner/ staff the a/c in first room didn’t work they quickly changed us to another room Ty "

"But this sleepover there the room is smelly old-fashioned Furniture is from 19 century I need my money thanks"