Kiama hotel rooms a the Quest Serviced Apartments

"so frustrated that WOTIF and QUEST could not process the 1 room and not 2 rooms. Also nobody replied to messages from SUNDAY to WEDNESDAY I had to call Ziad the night manager about the 2 twin beds and NOT 2 rooms. NO REPLIES on wotif messages again and then after Ziad confirmed 1 room only at checkin they asked AGAIN about the second room. but wait - after she canceled the second room and we got a text about credit card and 1 room canceled - THEY TRIED IT ON AGAIN AT CHECKOUT about the second...

"The room had lots of amenities, even a washing machine and dryer. It was roomy and clean. A although the location was great, it was quite noisy, combined with the firm mattress I found it quite difficult to sleep"