Verified
2/10 Terrible
Volodymyr
Jun 1, 2021
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Volodymyr
Stayed 1 night in May 2021
Hotel 12
3.0 star property
Travelers find a perfect balance between relaxation and productivity with a peaceful terrace, high-speed internet, and staff ready to assist with travel plans
Choose dates to view prices
Photo gallery for Hotel 12
Hotel 12 offers a scenic terrace for unwinding after a day of exploration and a business center for staying connected. Guests appreciate practical amenities like in-room WiFi, luggage storage, and knowledgeable concierge services—all delivered by consistently praised staff.
Reviews
2.02.0 out of 10
Popular amenities
- Free airport shuttle
- Pet friendly
- Parking included
- Free WiFi
- Air conditioning
- Breakfast available
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About this property
Hotel 12
- Property highlights
- Take advantage of a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Hotel 12. Free in-room WiFi and a business center are available to all guests.
- You'll also enjoy the following perks during your stay:
- Free self parking
- Continental breakfast (surcharge), a banquet hall, and tour/ticket assistance
- A 24-hour front desk, luggage storage, and concierge services
- Room features
- All guestrooms at Hotel 12 feature perks such as air conditioning, in addition to amenities like free WiFi and free bottled water.
- More conveniences in all rooms include:
- Showers and free toiletries
- Electric kettles, heating, and daily housekeeping
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Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: UAH 134.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately UAH 65 for adults and UAH 65 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Frequently asked questions
Is Hotel 12 pet-friendly?
Yes, pets are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel 12?
Check-in start time: 1:00 PM; Check-in end time: midnight.
What time is check-out at Hotel 12?
Check-out is at noon.
Does Hotel 12 provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is Hotel 12 located?
Situated in Kharkiv, this hotel is within 2 mi (3 km) of Botanical Gardens, Dynamo Stadium, and The Derzhprom. Kharkiv Zoo and Freedom Square are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
2.0
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1