"Resort nahi he guest house he mere paise pani me gaye"

"I had a salty experience with this booking. I booked a premium room from hotels.com. When I checked in, the room I got was underwhelmingly different from the photos I saw on the website. I talked to the staff at reception and the hotel manager. As per them, there are many premium rooms in the hotel, But the photos they put on the website are of the 2 rooms that are in the corners. They said they posted photos of their best rooms. Agreed! But still, the photos of the rooms you put online should...

"Service is extremely poor. From room service to serving the food, everything is late and incomplete. The staff is incompetent and except a very few they do not pay any attention to the customer's needs. For every room service (water, towel etc.) one needs to call up the reception multiple times. Bed was dirty with scattered hair, when we checked in. Television does not work. Overall, whatever is projected in the internet is absolutely rubbish. Its a waste of money. The only saving grace is the...