Khandala Hotels

"Food quality and hygiene needs improvement. Message conveyed to respective duty manager onsite for corrective actions. Spa experience is one of great ones. Rest all is world class and place to be visited time and again. "

"Great pool, clean, lovely hotel and staff with good amenities "

"The service was very good , staff was polite but room was not worth money and suprising part was there was RAT in the room which question on sanitation and cleaning. We paid so much money and room was not even worth it "

"The property is new (started Jan 2025) so everything has the 'fresh' character to it. We stayed here for 8 nights in Aug 2025, in the middle of rain season so everything around was green..the mountain view from the room was pleasing and aesthetic. The food was great. The entire staff was great in their "eager to please" service. The housekeeping staff were very attentive and always available to help us on short notice. Will surely visit again and recommend others as well.. Keep it up Radisson, Khopoli!"

"It is a nice hotel. Good location."

"Overall great experience. Quality time spend with family."

"Our welcome at the reception was ice-cold no one smiled, slow check-in, we reached exactly on time but rooms weren't ready. When the 2 rooms were allotted (we were 4 family members with a toddler) it was on different floors which was very inconvenient. However, one of the senior receptionist proved to be helpful throughout with driver and some fake police issues. Rooms were sufficiently large and comfortable but linen were not exactly clean. The property condition is poorly maintained especially on the floors and pantry areas are dirty, there were cockroaches in the bathroom, exhaust fan was not working, drinking water in their jugs taste bad so we bought bottled water (had to constantly call reception), no hot water jug inside the rooms. I really liked the food there though their evening tea could be better, morning coffee was terribly pale. I had ordered morning tea in the room but they did not deliver stating its included in the breakfast which is part of our package. But when I went down to their dining area, there was no tea only pale light coffee. Lift was malfunctioning sometimes and mostly busy so I had to climb 2-3 floors up using stairs which was pain. I would probably avoid this property next time considering the price vs service standards."