"Very disappointing experience at Nest Hotel Naha.
During check-in, the front desk gave me the wrong room number, so I could not enter the room and had to return to the lobby to sort it out.
The front desk staff were unable to communicate effectively in English and were not particularly helpful. When I needed to extend my stay for two more nights due to the approaching typhoon, they simply told me to check the rates online myself. When I asked if they could check room availability, they used Google Translate to tell me that if I could not book online, it meant the hotel was full and I should find another hotel. There was little effort to assist or show concern despite the typhoon situation.
Also, room cleaning is only provided once every three days, which may not be suitable for all guests.
Overall, the service was disappointing and did not meet expectations."
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