Kéntroma Hotels

"The team at reception were not friendly, not efficient, and not capable. The first 3 things they (it was 4 people talking to each other behind the reception desk and not in English and obviously talking about me) told me was: NO swimming in the pool cuz it closed at 6pm (actually closes at 7pm). NO dinner reservations at the à la carte restaurant in-house. NO free room upgrade. This was followed by 3 fake information: There is no earlier email from reservation department of Domes Hotel that would ‘try their utmost to upgrade me for my 30th anniversary’ Hotel is 100% sold out for Saturday 2 May 2026. The reservation manager was in a meeting at 9:40am on Sunday 3 May 2027 (probably late for work?). So the total number of hours I was at Domes was 39 hours, of which 20 were sleeping. Of the remaining 19 hours, I spent at least 2 hours waiting for any and every different staff of reception to inform me whether or not I ‘could’ change from the sewerage smelling room they gave me the night before. At first, the response was wait and let me get maintenance to have a look (as if this was a new and sudden problem when in reality, it was sewerage pipes build horizontally instead of at a slant inside the floors from the date the hotel was built). This pre existing problem should have been known to the team at reception and yet they intentionally stuck me in the smelly room for 1 night. This all happened on my only full day in Corfu. No member of reception staff was effective. "

"Our stay was amazing from check in to check out! The staff are friendly and knowledgeable. The room and guest spaces are well looked after and very clean. The food and drinks were amazing as well. Overall such a great experience! Highly recommend."

"We didn’t find the reception at the hotel particularly welcoming or helpful. Nor was there any information relating to local places of interest, which is unusual in a hotel that purports to be three star. But at least the place was clean and in a good state of repair. As to our room, because of a misunderstanding regarding our flight times on my part we had to book an additional night a few weeks beforehand, which cost us a considerable amount and the room we were given on arrival was disappointing. It was small, tired and the air-conditioning didn’t work. However, after the second night (it should have been after the first!) when our original booking came into play we were transferred to a much better room with an excellent view of the bay and happily everything in this room did work but both my wife and myself woke up each morning with fresh insect bites, so you can draw your own conclusion from that. Breakfast was ok. There was plenty of fresh bread and pastries on offer along with fruit and Greek yogurt but the hot food was never more than tepid in temperature and very unappetising. If we ever returned to Corfu it is unlikely that we would stay at this hotel again, preferring instead somewhere nearer the old town. "

"Winter time. All tourist attractions were closed including pools"

"I had a wonderful stay at this hotel! The staff were friendly and attentive, the room was spotless and very comfortable. The bathroom was modern for an historical hotel. The location was perfect for exploring Corfu old town. I really enjoyed the view. "

"Great hotel overall "

"yes"

" Very helpful receptionists and great breakfast "

"Beautiful breakfast. Room cleaning and daily tidy fantastic. Friendly staff all round. Fantastic location and view. Air con quiet and worked well. Would highly recommend."