Käylä Hotels

"Sauna in room is great. Able to access by code on arrival. "

"First time going to Ruka/Finland, definitely plan on going every year."

"Nice hôtel with a fantastic breakfast."

"Our apartment was clean and kitchen well stocked. Front desk staff (Daniela) was amazing!!! Helped with check in and recommendations for hikes close by. "

"A lovely location by the lake with a lakeside view. Easy reach to the beach and walkable distance to the ski resort which is opened in the summer. The flat has a private sauna. Windows could not be opened which made the place very hot during our stay. Hotel staff was very helpful although the check in desk was actually a 5 min drive away from the apartment. It was difficult to find. The check in instructions could be improved by a bit more description in addition to the check in address. Overall we had a lovely time there."

"- no room service for 3 day stay - no wifi - only 2 coffee pads for the whole stay - no windows that can be opened, bad air - sauna costs €275 extra - no shuttle to the city (without a car you are trapped) - bathroom much too small (only wet room) - fat bikes were broken, they wanted €80 for 2 hours - very unfriendly staff - no space at all in the ponds, really little! - restaurant currently closed, no information about this in advance - no shuttles to the city Summary: for the price of a 5* hotel you get 1* accommodation with very unfriendly staff - never again!!!"

"So it was a walk down 79 steps to the village, so in ski boots that is challenging but you get used to it. Hot water did run out after 30 minutes or so on a couple of occassions. Apartment was superb and had a sauna and towels and bedding and all kitchen implements such has cooker, microwave, dishwasher kettle, washing machine. Separate toilet to bathroom (teenagers need this). As good as Ruka Suites but just 50m further away on those steps."