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"Staff went above and beyond. We stayed during the protests and lock down. Even staff could not leave. They remained professional and still smiling. Connot express enough how awesome they are. "

"I loved my stay at Swarga Heritage Hotel. It is truly an outstanding stay and exactly the kind of experience one would like whilst visiting Kathmandu. The room was beautiful and the bathroom had a powerful shower which was I always appreciate in a hotel. I also had my laundry done whilst at the hotel and used their transfer service. Everything went smoothly and the area around the hotel is perfect for travellers. I am muslim and I found several halal restaurants nearby (Bismillah restaurant was really good). The communication from the hotel went over and above expectations. I would recommend this hotel to everyone, the breakfast was so good (only small feedback I would give is if they could offer juice instead of just tea and coffee with the breakfast). This is a really good hotel and priced well for tourists. I will be telling all my family and friends to book here when they come to Kathmandu. Thank you to everyone, the staff were amazing! "

"Great service and staff. Clean."

"Excellent staff. Clean. Quite."

"Excellent hotel with helpful, friendly staff, immaculate and spacious climate controlled-rooms. Great gym for working out using machines, free weights, treadmills. Nice location for shopping and wondering around Thamel area. Arranged early check in which I really appreciated after flying from West Coast for many hours. Hotel arranged ride from airport at reasonable price. Buffet breakfast with wide assortment of foods. Restaurant portions were generous and satisfying. I’d go back here if ever in Kathmandu again. "

"Excellent service and friendly staff. Was a memorable stay."

"So this was my Second time staying at The Hotel Barahi Pokhara and they certainly outdid themselves! From the moment we arrived everyone and everything was 5 STAR! First of all you get a formal greeting from the staff. Everyone helps you with the luggage. You get a refreshing welcome drink which is fantastic since we had been in a Van for 7 hours. Our room was Amazing! Very spacious ( we booked a suite) It was filled with amenities that were all complimentary!The Bed was Super comfortable and the room was very clean. The Food at the Hotel Barahi is Second to None! There isn’t anything they can’t make. They really pay attention to every Guest and try to accommodate all of their needs and wants. I saw many staff members that I met during my first visit and everyone remembered me and came to greet me and chat with me.Durga and Laxmi are two Outstanding staff members who remembered me and went out of their way to make my second visit even better than the first! I Thank You Both 🙏 One last thing I Have to mention because it’s so impressive and rarely seen. The Hotel Barahi Staff treat each other with a level of Dignity and Respect I have never witnessed before. Everyone greets each other with a smile and a handshake. They speak to one another with respect no matter what position they hold. Everyone seems Genuinely happy to be there as part of the Barahi Family. This more than anything else is why The Hotel Barahi is the BEST in Pokhara and Nepal. Thank You! Jennifer Cooper "

"Every single employee of this property was very polite, helpful. I highly recommend this hotel if I can give 20 stars . I would "

"Staff is fantastic. "