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Spa Hotel Imperial

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Luxury
5.0 star property
8.8

Excellent

Spa retreat with healing waters

Perched on a mountain with sensational views over Karlsbad, this historic property offers royal charm and old-world elegance. Enjoy the indoor pool's healing waters after exploring the park via complimentary cable car. The Prag restaurant serves excellent buffet dinners in a warm atmosphere.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is P12,853
P14,689 total
includes taxes & fees
May 31 - Jun 1
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About this property

Spa Hotel Imperial

  • Luxury hotel near Church of St. Mary Magdalene
  • Located close to Hot Spring Colonnade and Diana Lookout Tower, Spa Hotel Imperial provides an adjacent golf course, a terrace, and a coffee shop/cafe. Indulge in a facial, a hot stone massage, and aromatherapy at the onsite spa. Be sure to enjoy lunch, dinner, and French cuisine at the two on-site restaurants. Pilates classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Bike rentals, 4 indoor tennis courts, and self parking (surcharge)
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and access to a nearby health club
    • Express check-out, babysitting (surcharge), and ATM/banking services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 205 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bidets, shower/tub combinations, and free toiletries
    • TVs with premium channels
    • Children's books, heating, and daily housekeeping

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Exterior
Grandhotel Pupp
Karlovy Vary
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 1,016 reviews
The price is P9,589
P11,328 total
includes taxes & fees
Jun 21 - Jun 22
Grandhotel Pupp
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 220
  • New Year's Eve (December 31) Gala Dinner per child: EUR 110 (from 4 to 14 years old)
  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 330 per vehicle (roundtrip, maximum occupancy 3)
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Frequently asked questions

Does Spa Hotel Imperial have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Spa Hotel Imperial?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Spa Hotel Imperial on May 31, 2026 start from P12,853, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Spa Hotel Imperial pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Spa Hotel Imperial?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Spa Hotel Imperial?

Check-out is at noon.

Does Spa Hotel Imperial provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 330 per vehicle applies.

Where is Spa Hotel Imperial located?

Situated in Karlovy Vary, this luxury hotel is within a 10-minute walk of Church of St. Mary Magdalene and Hot Spring Colonnade. Elizabeth's Spa and Diana Lookout Tower are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 149 out of 271 reviews
Rating 8 - Good. 83 out of 271 reviews
Rating 6 - Okay. 28 out of 271 reviews
Rating 4 - Poor. 7 out of 271 reviews
Rating 2 - Terrible. 4 out of 271 reviews

Reviews

Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great breakfast.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing. Spa choices elite. Food choices elite. It’s a walk to the city center with a massive incline on the way back so be in shape or take the transport provided by the hotel.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother daughter trip

The hotel was nice and provided an old world charm. The spa was clean and had many service options. The food was okay, except the Restaurant Paris which was exzellent. The service throughout was a bit slow and not warm.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

INGRID

Liked: Cleanliness, staff & service, room comfort

Nice old hotel with great service

This is a very nice old hotel with great service and variety of spa treatments.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Nabila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme, spa and location
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel with good facilities and service. May need a bit of a refresh.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sharp, professional, helpful and friendly staff. I visited Karlovy Vary more than 10 times in the last decade and stayed in the other six hotels in the city. I can say for sure that hotel Imperial has the best accommodations among them.
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

We loved this place it was amazing . I would say the only thing I didn’t like was how far it is from everything. The transit is pretty great though and it doesn’t take long to get to the city centre .
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a fantastisk time at Imperial. The room was wonderful, large, clean and with a great view. We had half board and the food was very nice. We loved the pool. It is easy to get to the center with the cable car. If there is one thing I would change than it would be that there should be a kettle in the room to have some tea as there is a very nice coffee maker.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

David

Liked: Cleanliness, amenities
Beautiful building in nice surroundings with lovely views over the valley. The reception staff were efficient and helpful. We ate in all three restaurants during our stay. The food was OK and fairly typical of the area but beware of extras! We were charged 5 euros for tap water, which frankly, is taking the p***. Also, 20 euro/night for parking a car on top of the room price seems excessive given that the hotel isn't in the centre of town.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, rooms are cleaned every day. Many rooms have balconies. It is overlooking green hills and air around is clean and fresh. We slept with open windows. Rooms are huge, same with bathrooms. Nice furniture in the room. Free transportation to take you down to colonnades. This is a Spa town. Many people come to Karlovy Vary to enjoy hot springs and healing water. Hotel offers good quality home made food buffet style 3 times a day, breakfast, lunch and dinner. You can get SPA procedures of your choice and see the medical specialists as part of hotel services.
Stayed 8 nights in Sep 2023
Verified

4/10 Poor

Basil

Disliked: Staff & service

Poor

The hotel is dated, needs updates but it has its own charm so many will like it as it is a traditional old style building All in all I was very disappointed Rooms are large but cold at night we had 2 rooms booked we could not sleep at night due to been very cold complained to the front desk and they couldn't do anything so waiting till the morning and had a lengthy chat with the manager( Blanka) who in the end managed to switch the heating on which helped and offered a free spa treatment which I think was good customer service The overall feel was not great alot of staff don't speak English so it is difficult to communicate, I felt most staff other then front desk need a lot of customers service training as they are very rude and abrupt and don't have any training to deal with customers Even at the desk when we checked in the lady on reception said people in this region are different and can be rude !! I will not stay in this hotel again to sum up things I moved to another hotel in town and it is fabulous
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Nabila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme, spa and location
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Dennis Nicholas

Liked: Cleanliness, property conditions & facilities
Majestic hotel in center of Karlovy Vary.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Krystof

Liked: Cleanliness, staff & service, amenities
Nice!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, excellent spa, clean pool, quick laundry service, so close to the center when you take the cable car..
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything in the hotel and everything in Karlovy Vary.
Stayed 23 nights in Oct 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back next year
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice SPA hotel on the top of the hill with beautiful views and free transportation downhill
Stayed 20 nights in Sep 2024
Verified

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my 2 days stay. Really liked it!
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdated hotel. Furniture in the rooms are from communist era. Spa looks like old hospital from bad movie
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Oliver Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect. We were guests four years ago and so to come back has been a great privilege.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Albena

Liked: Cleanliness, staff & service
Lovely spacious property with a beautiful yard and a funicular connection to downtown. Awesome spa and relaxed atmosphere. Great breakfast, warm and uncrowned pool. Highly recommend. The rooms are huge and quiet.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a half-board including 3 procedures (massage and bubble baths). The breakfast and dinner buffets had plenty of food choices. The hotel is suitable for people that want to relax and enjoy a quiet stay in a beautiful part of Karlovy Vary. Overall, the stay was amazing!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Everything perfect 😀
Stayed 4 nights in Jul 2023