Hotel Heluan offers a continental breakfast to start the day right. Guests stay connected with WiFi in public areas. The property features an elevator for easy floor access, and helpful multilingual staff are ready to assist with information and recommendations.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Breakfast included
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Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 3:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Frequently asked questions
Is Hotel Heluan pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hotel Heluan?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.
What time is check-out at Hotel Heluan?
Check-out is at 11:00 AM.
Where is Hotel Heluan located?
Situated in Karlovy Vary, this hotel is steps from Zámecké Lázně, Market Colonnade, and Hot Spring Colonnade. Vridelni kolonada and Church of St. Mary Magdalene are just steps away. Karlovy Vary dolni n. Station is 23 minutes by foot and Karlovy Vary Station is 25 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window