Family friendly Hotels in Kapsaliana, Rethymno

"Building, courtyard with pool, and rooms were very nice. Bathrooms however were not well maintained and showers had issues such as not having a mount on the wall to hold the shower head and not having shower curtain and plugged drains. The bathrooms desperately need to be updated. The breakfast was ok but other hotels we stayed at in Crete had much nicer breakfast selections. "

"Clean room, attentive staff"

"Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year. "

"Wonderful hotel in good location. Just a short walk to the old town for shopping, dinning, etc."

"The hotel is clean, had great vibe and interior design. Amenities include a small gym with good equipment and a yoga studio. Good was fantastic, great section for meat and non-meat eaters. Restaurant and bar staff very friendly and good service. Good selection of pools, just have to be up early for main pool ‘best’ beds, with canopies. Can’t fault the hotel but was disappointed with the reception service. We went for our honeymoon and pre-told the hotel. We weren’t given an upgrade like many couple we spoke to and like many reviews show. We actually were given a different room for the 1st night because our original room was broken. Meaning we had to move room the following morning and couldn’t unpack and relax the night of arrival. The room was bigger and reception made it sound like they were giving a complimentary upgrade (for 12 hours), though it was only because they had to and it actually gave us more inconvenience. As a ‘sorry’ we got given the same fruit platter and sparkling that we would have got anyway as it was our honeymoon. After that bad start the rest of the stay was lovely. "

"Wonderful place very friendly staff excellent food and services. Come back again."

"I stayed here for a week and I would rate it as the worst resort I have ever stayed in. Beach was bad , ocean too rough, and only one beach bar for entire beach and it was bad service. "

"Staff was great we enjoyed the food I think the main draw back was it’s a very popular spot on hot days and there isn’t designated parking for people staying at the resort, so sometimes when we would come back it was really hard to find a parking spot"