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"Ocean view nice staff"

"Nice friendly staff "

"Staff was just ok when we needed something. Room was clean but quite a few issues. Toilet was running continuously when we checked in and maintenance fixed it but it would run until fixed again by flushing. We had no internet the whole time we stayed and maybe 1 channel to watch on tv. There was a sizable crack in the ceiling that ran most of the length of the room. Some hooks on the bathroom door and kitchen wall were falling out of the wall so did not use. On one night my surge protector popped and quit working so I looked behind and saw multiple plugs in multiple surge protectors. Then on my birthday and totally surprising room service woke my wife and I up at 8:30 am after we were out later to celebrate my birthday the night before. We didn’t ask for anything and did not purchase anything from the room fridge but we were charged an additional 50 dollars on the already very high per night rate thinking we were staying in a upscale newly remodeled hotel which really looked like a previous motel. Overall stay was just ok and the staff was very helpful after we checked out and not as helpful while we were staying here. "

"The Sunset Terrace Bar, keep them around as they are an awesome family."

"Great view, needs updating "

"The resort was in a prime location with a little bay. In the bay you could do some snorkeling and see a variety of fish. At night, we saw Manta Ray out by the pier as well"

" Location was very close to restaurants along the water. The wifi did not work the 3 days we were there. Management did agree to waive the resort fee."

"Simply amazing. "

"This property is located on popular Ali' i Drive, It is across this busy road from the ocean front larger units of Kona Bali Kai. The ocean view of the breaking waves can be seen through the parking garage. The one-bedroom garden units facing the street are ocean view in this manner. All units have keyless entry and is not working for this unit. Management said that is a big problem forcing us to use a key box that also exists and threatens a $150 charge if the key is lost. We never carried the key. The parking for these units can be limited and make it necessary to park in the parking garage across the busy street. This unit looked clean but had a roach problem. We found them in the kitchen flatware drawer, on the counter tops, in the bathroom and on the floor, For this reason we kept our dishes we wanted to use in the refrigerator. \ The bedroom window has wooden louvre slats that do not close. A few nights there was noise coming from outside with people chatting and laughing and every morning about 5 a.m. automatic garden sprinklers came on right outside the window. There are ceiling fans in the main room and bedroom. The ceiling lights turn on when they want to many times a night, The main area has a room air conditioner that works well to cool the room down after returning from site seeing during the day. It is not adjustable but we found the fans were enough to sleep."