Kaien Island Hotels

"the breakfast room was excellent. the only problem I had was that the fridge in my room, located on the floor, would not close completely. I ended up wedging a coffee cup lid under the door."

"Dirty bathroom floor. Cleanliness in elevator and hallways was lacking. Good breakfast. Super clean and helpful in the breakfast room."

"Not enough parking for all guests. Very burnt electrical receptacle in the room. Dogs in kitchen cooking and eating area. Host was aggressively negative regarding other businesses in the area using language that was not family friendly, had questionable hygiene particulary with no handwashing between handling dogs, her hair and food she was serving guests. No railing on stairs. Laundry messily piled in guest areas. Would absolutely not recommend this establishment. "

"Staff friendly and willing to assist when needed. "

"The stay was fine for the price. Room was decent and clean. Hotel needs updating badly. Towels, shower curtains, bedding, beds, etc. "

"The room was clean but the bathroom was in a very much need of maintanance. There is no fan in the bathroom . Also needs some up grade . Need was very uncomfortable."

"Room was dirty, there is no way you could tell me the sheets were changed since the last visit. No elevator. Pictures on the sites did not match reality. Not enough towels Avoid this place!!!!! "

"A charming place by the water Because of some miscommunication we only stayed one night out of our planned 4 days but not their fault and they went over and above to make sure we were refunded from Expedia. Next time book direct. We will certainly stay next trip to Rupert to visi family "