Juan Manuel Galvez Intl. Airport Hotels in Roatan, Honduras

"We loved snorkeling from the beach!"

"We enjoyed our stay here very much. The room was lovely, beach was always kept clean and raked. Food was fresh and tasty and we especially enjoyed the daily breakfast specials. It was quite windy for most of our 4 day stay, but when we finally were able to enjoy some snorkel time on the reef we were extremely impressed and wanted more time to explore. "

"Ocean view was beautiful but it was definitely misrepresented as it did not have the restaurant or hot tub or a clean pool until my last night. I booked it because it said it had a restaurant and because I booked it as a 2nd place to stay excise of the 1st place being under construction I could not afford to have to find a third location. So I was stuck walking up and down a mountain 2-3 times per day. Good thing I am a young 50 year old I. Good health and could do it "

"The place was falsely advertised. It was under construction and I had to leave on day 2 because I did not want to be woken up at 7 am everyday on my holidays. No refund has been offered"

"We stayed on the hotel side small studio but it did the job. This place is fantastic food all included even lobster at dinner, the beach beautiful starfish on the way in, and all the staff were caring patient and cared about their guests."

"Very clean and a great location. "

"Greatest vacation of my life and the room was so clean !!! The people are so nice ! I will be back very soon !!!’ "

"The front desk is the face of the Grand Roatan Kimpton resort. The receptionist's service was unacceptable for a hotel of this level. We arrived at the Kimpton on February 17 at noon, like many other guests, a line of almost two dozen guests was behind us. But, after a long talk that we hadn't booked a bungalow, we couldn't reach an agreement. We are 72 and 78 years old, and without any respect, were sent to a separate bungalow with a dangerous staircase inside, the unlit, with broken lighting and a crooked gravel approach. I have a video. We asked to speak to the manager, and one of the three young men suddenly told us he was the manager. We were treated as if we had done something bad and were being punished for it. The receptionist explained that we booked our vacation through Expedia, not through IGH, and chose the wrong room. We can't pay extra, and there are no available rooms for us! All the remaining guests stayed in the building; we could see them heading to the elevator. We met and focused on the money only, and we did not get any customer appreciation or empathy. The damage was done. The next morning, professional front desk supervisor Belkis quickly got the room that matched our reservation. Dear Belkis! Thank you very much. The hotel was not fully booked at all. This was our second visit to the Kimpton resort. This year we appreciate the breakfast waitress Jeidsi Valdez at Alera, the friendly Kianny waitress at the Sea Cat, beach guard Byron."

"Absolutely Incredible resort! We were met at the airport by hotel staff. Took the shuttle and our bags were waiting for us at the cabin on the small island. Room was fantastic, right on the snorkeling beach. Very clean, comfortable bed. The resort has a fantastic dining area and exceptionally friendly staff. Food was delicious, fresh and quick. Perry, Steven, Erick and Marcos in the dining area were courteous and welcoming. Part of the resort has a separate island with the option to swim with the dolphins, and the boat drivers Connor and Kevin were great. Managers Yolanda and Melloney were awesome! Highly recommend!"