Casino Hotels in Joliet, Illinois

"Great "

"Clean rooms. Friendly staff. But the bed was terrible very hard and lumpy and the heat/ac unit made horrible noises."

"love this hotel!"

"Good parking, close to I-80. Close to dining options."

"Terrible. I got banned because I had a guest come over. His appearance was a little rough . He got to the hotel before I was Ava to let him in the room so he sat in the lobby (the security guard says he was in the lobby and walking around butcher states he was sitting by the stairs until I was ready smthe security guard told me he didn’t like people and that he needed to leave I let him in the room as I had the king suite the sofa has a pullout bed I don’t see why I wouldn’t have be allowed a guest. The security guard said he’s not going to kick him out but I can and I’m like no he was invited in he did not cause any issues he was quiet and kept to himself. The next morning I went to recheck in and the manager told me that was going to be my last day there and that I could not have that guest there. Well being as that my guest was WITH me I didn’t kick him out me and everyone in my room was quiet all day I stepped out a couple times for a cigarette. At some point him and my bf went to the speedway to get some drinks and snacks for us and as soon as the two left the security guard called me (this was like 4 am as my bf had to be up early for work.) and tells me I am not going to be able to extend my stay I asked why and I was told because of strange “traffic and that I was told not to have my guest there Y? so they made me put my family outside in the cold to freeze with no car or no other place to go I think this was very inhumane and ridiculous and now I’m banned . REFUND ME"